Business Analyst-ADM

IBM; San Jose (CA); Hybrid; USD 166,000 - 195,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Learning resources

Employee discounts

Job summary

IBM Consulting seeks a Senior Business Analyst to drive business solutions through thorough requirement gathering, analysis, and documentation. You’ll manage stakeholders, facilitate workshops, and guide cross-functional teams across the SDLC to deliver aligned outcomes.

The role emphasizes strong communication, process mapping, and risk mitigation, with hybrid work and regional flexibility in the United States.

Qualifications

• SDLC Understanding and application in managing requirements and expectations.
• Experience in gathering, analyzing, and documenting business requirements.
• Experience conducting impact and gap analyses to identify risks and opportunities.
• Experience creating process maps to guide teams delivering solutions.
• Experience managing stakeholders and users throughout the project lifecycle.

Responsibilities

• Gather and analyze business requirements through stakeholder engagement and workshops.
• Conduct impact and gap analyses and develop mitigation strategies.
• Manage stakeholders and users with clear, ongoing communication.
• Provide clear business requirements and process maps to guide technical and vendor teams.
• Liaise between business lines and development teams to ensure seamless delivery.

Skills

SDLC Understanding

Requirement Analysis

Impact and Gap Analysis

Process Mapping

Stakeholder Management

Use Case Mapping

Business Case Analysis

Workshop Facilitation

Education

Bachelor's Degree

Job description

A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.

Your role and responsibilities

As a seasoned Business Analyst, you will leverage your expertise to drive business solutions and excel in requirement gathering, analysis, and documentation. With a strong understanding of the SDLC, you will effectively manage stakeholders and users while facilitating requirement workshops.

Your primary responsibilities will include:

• Requirement Gathering and Analysis: Gather and analyze business requirements through stakeholder engagement, requirement workshops, and process mapping to ensure clear understanding of business needs.
• Impact and Gap Analysis: Conduct thorough impact and gap analysis to identify potential risks and opportunities, and develop mitigation strategies to address them.
• Stakeholder Management: Manage stakeholders and users through effective communication, ensuring their needs are met and expectations are managed throughout the project lifecycle.
• Solution Guidance: Guide technical and vendor teams by providing clear business requirements and process maps to ensure solutions meet business needs.
• Communication and Liaison: Articulate complex ideas clearly and persuasively to liaison between lines of business and the development team, ensuring seamless collaboration and solution delivery.

This role can be performed from anywhere in the United States of America.

Required education

Bachelor's Degree

Required technical and professional expertise

• SDLC Understanding: Experience with the Software Development Life Cycle (SDLC) and its application in managing business requirements and stakeholder expectations.
• Requirement Analysis: Experience in gathering, analyzing, and documenting business requirements through stakeholder engagement, requirement workshops, and process mapping.
• Impact and Gap Analysis: Experience in conducting thorough impact and gap analysis to identify potential risks and opportunities, and developing mitigation strategies to address them.
• Process Mapping: Experience in creating process maps to guide technical and vendor teams in delivering solutions that meet business needs.
• Stakeholder Management: Experience in managing stakeholders and users through effective communication, ensuring their needs are met and expectations are managed throughout the project lifecycle.

Preferred technical and professional experience

• Use Case Mapping: Experience with process and use case mapping to analyze business cases and guide technical and vendor teams in delivering solutions that meet business needs.
• Business Case Analysis: Experience analyzing business cases to identify opportunities for improvement and guide stakeholders in making informed decisions.
• Workshop Facilitation: Experience facilitating requirement workshops to gather and analyze business requirements through stakeholder engagement and process mapping.

ABOUT BUSINESS UNIT

IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well being
• Financial programs such as 401(k), cash balance pension plan, the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long- term disability coverage, and opportunities for performance based salary incentive programs
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.

Job Title

Senior Business Analyst

Date posted

01-Oct-2026

Job ID

135007

City / Township / Village

San Jose

State / Province

California

Country

United States

Work arrangement

Hybrid

Area of work

Infrastructure & Technology

Employment type

Regular

Contract type

Regular

Projected Minimum Salary per year

166,000.00

Projected Maximum Salary per year

195,000.00

Position type

Professional

Up to 80% or 4 days a week (home on weekends - based on project requirements)

Company

(0147) International Business Machines Corporation

Shift

General (daytime)

Is this role a commissionable/sales incentive based position?