Business Analyst

CorSource; Vancouver (WA); On-site; USD 70,000 - 100,000; Full time

Job summary

CorSource Technology Group, a staffing partner, seeks a Business Analyst 3 to support the Transformation program within the Field Strategy and Operational Excellence group. This contract role will analyze business processes, craft change management strategies, and coordinate across Transmission Field Services to ensure project success.

The successful candidate will map current and future states, draft implementation plans, and collaborate with stakeholders to drive adoption of new programs and

Qualifications

• Experience with change management principles and methodologies.
• Experience facilitating requirements gathering sessions and process design.
• Strong ability to map current and future state business processes.
• Ability to communicate effectively with stakeholders at all levels.

Responsibilities

• Collaborate with project teams to support change management initiatives.
• Develop and implement change plans and training materials.
• Assist in risk analysis and mitigation planning for initiatives.
• Create and maintain project deliverables, templates, and communication materials.
• Coordinate cross-functional activities to ensure successful project execution.
• Document current and future state processes and propose improvements.

Skills

Interviews skills

Change management

Education

Business Administration or related degree preferred

Tools

Visio

MS Project

Access

SharePoint

Job description

We are CorSource Technology Group, a locally owned technical staffing and recruiting firm in Portland, Oregon.

19848

Business Analyst 3

12 months

This position closes to submittals on August 19th.

Position requires the ability to meet federal background and compliance requirements.

OVERVIEW

This contract Business Analyst assignment will provide high-level support and assistance to the Business Transformation (TFAB) organization, within the Field Strategy and Operational Excellence (TFA) group at the company. TFA provides support services including Work Planning & Evaluation (TFAW), Business Controls and Information (TFAI), and Business Transformation (TFAB) to the Transmission Field Services organization. This Business Analyst will work on initiatives, strategies, projects, and services that affect the operations, construction, and maintenance of the transmission system. This assignment will work collaboratively across various transmission organizations to assist the management with the support and execution of management-approved operational excellence initiatives.

Organization

Business Transformation (TFAB) is responsible for the development and implementation of the Transmission Field Services change initiatives. This function is responsible for portfolio management, project management, change management, and business process management. TFAB develops and implements a standardized objectives-based project management approach to ensure reliable and consistent outcomes based on factors such as available resources, cross-functional and portfolio integration requirements, effectiveness of cost and project management controls, and level of effort required for project completion.

ASSIGNMENT RESPONSIBILITIES

Note: All official drafts, documents and recommendations, as listed below, must be reviewed, finalized and approved / accepted by appropriate manager or other federal personnel with the authority to do so.

• Collaborate and communicate with a wide variety of internal technical and business experts, including the assigned Project Manager (PM) in both individual and group settings to assist with and recommend project team requirements.
• Provide recommendations to management at all levels to assist in building leadership/sponsorship capabilities and address change management (CM) initiatives.
• Provide information and recommendations to project and leadership teams on change management:
• Develop/draft and recommend new or revised change management processes, procedures and/or workflows to meet/address customer/end-user requirements.
• Facilitate Transmission projects and project initiatives by assisting the managers in developing and implementing management-approved change plans and materials in the areas of sponsorship, training, communication, guidance, resistance management, and change management.
• Assist management with development and implementation of change plans and strategies through various feedback loops or measurements.
• Support the implementation of new programs and initiatives including drafting proposed roles and responsibilities, processes, and infrastructure to support sustainment.
• Monitor effectiveness of change plans and strategies, recommending improvements for management consideration to gain maximum benefit. Alert stakeholders, including the appropriate manager, of any risks that may negatively impact project scope or schedule; provide mitigation recommendations for the manager review and acceptance; implement management-approved actions.
• Collaborate with other CM Specialists to share best practices, help with critical needs, and coordinate on Transmission-wide initiatives. Use Prosci methodology as well as new data sources to assess change saturation within Transmission Services and make appropriate recommendations to project teams, sponsors, and stakeholders.
• Promote, assist, and support seamless organizational change across departmental boundaries as requested.
• Maintain and improve change management toolkits (e.g., deliverables, templates, techniques) that are simple, effective, and designed for different audiences. Validate change management strategies, plans and tools align with Company’s Human Resources strategy.
• Collaborate with the manager, stakeholders, project teams, and/or other parties to create/draft and recommend a comprehensive communication strategy; assist with implementation activities as requested. Provide expertise and assistance to the managers and Project Managers (PMs) to validate quality deliverables on a wide range of communication mediums and topics.
• Support business stakeholders and the facilitation process for gathering and analyzing information using standard tools and approaches to:
• Clarify business operations, functions, problems.
• Document/map the current and future state.
• Identify solution alternatives, evaluate the alternatives, and define procedures.
• Provide process and organizational expertise for facilitating, planning, and executing approved business operations and change initiatives consistent with TF's strategic business objectives.
• Research, interview internal customers/end-users, stakeholders, and other interested internal parties to gather and understand customer/end-user requirements and business processes, procedures, or workflow development, present solution recommendations for the management, executive, and stakeholder consideration and approval.
• Evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs; incorporate findings and insights into project and change management plans, decision-making information, and recommendations.
• Evaluate proposed and in-flight Transmission Field Services initiatives and assist the management in preparing business cases by documenting the information to support Transmission Field Services initiatives, including:
• Decision-making
• Strategic planning
• Internal controls
• Process management
• Utilize software sufficient to integrate requirements into on-going project management activities.
• Assist with developing holistic assessments of operational, cultural, and organizational capabilities, resources, and risk factors and recommend whether ongoing programs, projects, operational processes, and IT support systems should be continued, eliminated, or redesigned to verify initiative outcomes can be successfully managed, integrated, and implemented.
• Assist in risk analysis to identify possible outcomes based on factors such as available financial programming levels, cross-functional and portfolio integration requirements, effectiveness of cost and project management controls, and level of effort required for project completion.
• Coordinate planning and execution milestones, schedules, and tasks to facilitate successful completion of assigned initiatives. Identify project deliverables and deadlines, including coordination of communication plans, change management plans, "as is" and future state assessments, user guides, desk manuals, and other necessary support tools.
• Collaborate with subject matter experts to convey the management-approved technical vision and to analyze potential tradeoffs between usability and performance needs; work with project PM and appropriate manager/personnel to reconcile and recommend acceptable “tradeoffs” for the management determination.
• Develop/draft documentation to 1) validate repeatability of processes; 2) facilitate training on new analytical tools; and 3) support business continuity and knowledge transfer.

REQUIREMENTS

Education & Corresponding Experience

• A degree in Business Administration, Business Management, Accounting, Computer Science, Organizational Development, or a closely related field is preferred.
• With an applicable Bachelor’s degree, 8 yrs of experience is required.
• With an applicable Associate’s degree, 10 years of experience is required.
• Without an applicable degree, 12 years of experience is required.
• Experience should be direct work experience and knowledge of analysis and change management principles and methodologies with a solid understanding of how analytics and change management support the change process and how individuals experience and navigate transitions.

Required Technical Skills & Experience

• Demonstrated experience in leading and providing Change Management programmatic set up and support to organizations.
• Experience with project and change management approaches, tools, and phases of the project lifecycle.
• Experience with large-scale organizational change efforts.
• Intermediate proficiency in Visio (flowcharts), MS Project, Access, and SharePoint.
• Technical interviewing skills:
• Possess functional/process interviewing skills within a business environment.
• Possess ability to facilitate groups through process design and requirements-gathering sessions.

All qualified applicants at CorSource Technology Group will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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