Business Analyst

Mi-Case; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Mi-Case is seeking a Business Analyst to drive analytical functions and collaborate with clients to gather, document, and analyze business requirements for successful project outcomes.

You will work with software development and project teams, contributing to process improvements and data-driven decision making. Strong communication and Agile familiarity are essential for stakeholder alignment and project delivery.

Qualifications

• 3+ years of experience in business analysis or related role.
• Ability to gather, document, and analyze business requirements for projects.
• Excellent communication and presentation skills across organizational levels.
• Experience with software development processes and Agile methodologies is a plus.
• Certification in BA or Agile frameworks is preferred but not required.

Responsibilities

• Document complex business processes, requirements, wireframes, and specifications.
• Lead requirements gathering efforts with stakeholders.
• Collaborate with cross-functional teams to deliver project goals.
• Prepare and maintain project reports and progress updates.
• Support senior analysts and project teams across multiple initiatives.
• Write clear user stories and acceptance criteria.
• Demonstrate application functionality to clients and future users.
• Manage stakeholder expectations to avoid scope creep.

Skills

Business Analysis

Requirements Gathering

Stakeholder Engagement

Data Analysis

Communication

Problem Solving

Agile

Azure DevOps

Education

Bachelor's degree in business/finance/IT or related field

Tools

Azure DevOps

Job description

A Business Analyst at Mi-Case is responsible for completing analytical functions in the organization. The position requires you to work with clients and be responsible for gathering, documenting, and analyzing business requirements to ensure the successful completion of projects. Business Analysts will work within software development and project teams to complete organization goals and objectives.

Responsibilities

• Analysis and Documentation: Document complex business processes, requirements, wireframes, and specifications. Uncover opportunities for Improvement.
• Change Management: Assist in change management efforts by communicating changes, impacts, and benefits to stakeholders.
• Collaboration: Collaborate with cross-functional teams to gather information, share insights, and contribute to projects
• Conflict Resolution: Handling conflicts between stakeholders and working to balance competing priorities.
• Data Analysis: Assist in collecting, organizing, and analyzing data to extract meaningful insights and trends.
• Demonstrate Functionality: Assist in demoing application functionality to clients and future clients.
• Expectation Management: Regularly managing stakeholder expectations to avoid scope creep or misaligned goals.
• Problem-Solving: Participate in problem-solving activities and contribute ideas to address business challenges.
• Project Coordination: Collaborate with project managers to ensure the successful delivery of projects, including scope, timeline, and change management.
• Reporting: Prepare and maintain reports for project tracking and communicate findings and project progress effectively.
• Requirements Gathering: Lead requirements gathering efforts, collaborating with stakeholders to identify business needs and objectives.
• Research: Conduct research on industry trends, market conditions, and competitors to support decision-making processes.
• Solution Design: Contribute to the design of efficient and effective solutions that address business challenges and align with organizational strategies.
• Stakeholder Engagement: Maintain strong relationships with key stakeholders, serving as a liaison between client and project teams.
• Support: Provide support to senior analysts and team members in various phases of analysis.
• User Stories: Write and refine clear and actionable user stories, along with acceptance criteria, to define project requirements, ensuring alignment with business needs and stakeholder expectations.

Educational, Training, and Certification Requirements

• Bachelor's degree in business, finance, information technology, or related field.
• 3+ years of experience in business analysis or a related role, demonstrating progressively increasing responsibilities.
• Proficiency in business analysis methodologies, tools, and documentation techniques.
• Strong analytical skills with the ability to translate complex business problems into clear and actionable requirements.
• Excellent communication and presentation skills, with the capacity to interact effectively with stakeholders at various levels of the organization.
• Experience utilizing software development design tools and processes such as Azure DevOps.
• Project management knowledge and experience are advantageous.
• Certification in business analysis preferred but not required.
• Certification in agile frameworks preferred but not required.

Knowledge, Skills, and Experience

• Ability to learn new domains and become an expert in the field.
• Strong computer and internet skills including all MS Office suite (Word, Excel, Outlook, PowerPoint).
• Must be efficient with strong attention to detail.
• Skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving.
• Strong knowledge on agile software development methodology
• Must be able to work across multiple projects, where necessary
• Excellent communication, interpersonal, and presentation skills
• Ability to control scope and manage stakeholder expectations.