Business Analyst

travelhrportal; United States; On-site; USD 60,000 - 112,000; Full time

Job summary

Amex GBT is seeking an optimization associate for the Global Revenue Management (GRM) team in the United States. You will analyze supplier performance, support negotiations, and develop analytics to drive revenue across major travel partners.

This role requires strong problem-solving, data fluency, and effective communication with Leadership teams. The position involves coordinating with global teams, building reporting, and contributing to strategic deal structures.

Qualifications

• Graduate background in a numerate subject.
• Strong analytics and commercial acumen with ability to generate insights.
• Ability to work independently in a global team and manage multiple priorities.

Responsibilities

• Maximize revenues by monitoring deal performance and analytics insights.
• Support regional and global supplier proposals and identify new revenue opportunities.
• Collaborate with supplier relationship owners to model deals and evaluate proposals.
• Develop and roll out reporting for key strategic deals.
• Drive optimization plans for key markets in EMEA, NA and JAPA.
• Provide deal performance analytics for forecasting.
• Translate supplier performance models into revenue forecasts.

Skills

Growth mindset

Analytical mindset

Independent worker

Data-driven

Communication skills

Stakeholder engagement

AI prompting (Claude)

Time-zone awareness (CST/EST)

Education

Numerate degree

Tools

Claude

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

This position is a highly visible and integral role within the Global Supplier Partnerships (GSP) team which is responsible for driving revenue by establishing and growing key partnerships with major airlines, hotels, car rental companies, and global distribution systems (GDS). Within GSP, the Global Revenue Management (GRM) team is responsible for providing insights into our supplier performance and supporting negotiations globally to maximize revenue for GBT and our partners. Our team works very closely with stakeholders across the organization with regular exposure to senior leadership.

Right now, we are looking for a bright optimization associate with outstanding analytics, strong commercial acumen and demonstrated thought leadership to join the GRM team.

What You'll Do

• Maximize revenues by monitoring key deal performance, supporting deal negotiations and providing key strategy and performance analytics & insights
• Support regional and global supplier proposals and identify new revenue opportunities
• Closely collaborate with supplier relationship owners to model preferred supplier deals and develop optimal deal structures for existing and expected performance; evaluate supplier proposals in deal negotiations
• Develop and roll-out reporting for key strategic deals
• Drive integration of supplier deal structures with unique fare content to ensure revenue optimization
• Develop and roll-out optimization plans for key markets in EMEA, NA and JAPA
• Provide deal performance analytics for forecasting
• Evaluate supplier revenue risk and opportunities for new and existing client bids for Pricing, Sales and Client Management
• Translate supplier performance models into GBT revenue forecast

What We're Looking For

• Growth mindset
• Excellent analytical mindset with broad commercial acumen and thought leadership to generate meaningful insights on performance
• Self-starter who is able to work independently as well as in a global team
• Able to work with data at a detailed level while keeping an eye on the broader strategy
• Excellent communication skills; must be able to translate complex data into key messages that will be delivered to Leadership teams
• Ability to thrive in a fast-paced, dynamic work environment
• Graduate background ideally in a numerate subject
• Demonstrated experience of working in an analytical roleAbility to translate large amounts of data into clear actionable insights
• Strong stakeholder engagement skills including communications, time management and prioritization skills
• Ability to understand business processes and commercial implications to make strategic recommendations
• AI prompting experience (i.e. Claude) would be a plus
• * CST or EST time zone preferred*

Location

United States

The US national base salary range for this position is from

$60,200.00 - $111,800.00

The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.

Benefits at a glance

• The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family .
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

A ll applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

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