Business Analyst

American Express Global Business Travel; New York (NY); On-site; USD 60,000 - 112,000; Full time

Benefits offered by this job

Health and welfare insurance

Retirement programs

Parental leave

Adoption assistance

Wellbeing resources

Travel perks

Access to learning platform

Job summary

American Express Global Business Travel is seeking a data-driven professional to join the Global Supplier Partnerships team. You will analyze deal performance, support negotiations, and develop insights to maximize revenue for GBT and partners.

You will collaborate cross-functionally to model deals, roll out strategic reporting, and optimize revenue across regions in a fast-paced, global environment. Strong communication and stakeholder management are essential.

Qualifications

• Growth mindset and strong commercial acumen.
• Excellent analytical mindset with ability to generate insights on performance.
• Self-starter who can work independently in a global team.
• Ability to work with data at a detailed level while aligning to broader strategy.
• Excellent communication skills to translate data into leadership messages.
• Able to thrive in a fast-paced, dynamic environment.
• Graduate background in a numerate subject.
• Demonstrated experience in analytical roles.
• Ability to translate large data sets into actionable insights.
• Strong stakeholder engagement, prioritization and time management.
• Understanding business processes and making strategic recommendations.
• AI prompting experience (Claude) a plus.

Responsibilities

• Maximize revenues by monitoring deal performance, supporting negotiations and providing analytics.
• Support regional and global supplier proposals and identify revenue opportunities.
• Collaborate with supplier relationship owners to model deals and evaluate proposals.
• Develop and roll-out reporting for key strategic deals.
• Drive integration of supplier deals with fare content for revenue optimization.
• Develop optimization plans for key markets in EMEA, NA and JAPA.
• Provide deal performance analytics for forecasting.
• Evaluate revenue risk and opportunities for client bids.
• Translate supplier performance models into GBT revenue forecast.

Skills

Growth mindset

Analytical mindset

Independent worker

Data analysis

Communication skills

Fast-paced environment

Analytical experience

Stakeholder management

AI prompting experience

Time zone coordination

Education

Numerate degree (e.g., maths, stats, engineering)

Job description

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. This position is a highly visible and integral role within the Global Supplier Partnerships (GSP) team which is responsible for driving revenue by establishing and growing key partnerships with major airlines, hotels, car rental companies, and global distribution systems (GDS). Within GSP, the Global Revenue Management (GRM) team is responsible for providing insights into our supplier performance and supporting negotiations globally to maximize revenue for GBT and our partners. Our team works very closely with stakeholders across the organization with regular exposure to senior leadership.

What You'll Do

• Maximize revenues by monitoring key deal performance, supporting deal negotiations and providing key strategy and performance analytics & insights
• Support regional and global supplier proposals and identify new revenue opportunities
• Closely collaborate with supplier relationship owners to model preferred supplier deals and develop optimal deal structures for existing and expected performance; evaluate supplier proposals in deal negotiations
• Develop and roll-out reporting for key strategic deals
• Drive integration of supplier deal structures with unique fare content to ensure revenue optimization
• Develop and roll-out optimization plans for key markets in EMEA, NA and JAPA
• Provide deal performance analytics for forecasting
• Evaluate supplier revenue risk and opportunities for new and existing client bids for Pricing, Sales and Client Management
• Translate supplier performance models into GBT revenue forecast

What We're Looking For

• Growth mindset
• Excellent analytical mindset with broad commercial acumen and thought leadership to generate meaningful insights on performance
• Self-starter who is able to work independently as well as in a global team
• Able to work with data at a detailed level while keeping an eye on the broader strategy
• Excellent communication skills; must be able to translate complex data into key messages that will be delivered to Leadership teams
• Ability to thrive in a fast-paced, dynamic work environment
• Graduate background ideally in a numerate subject
• Demonstrated experience of working in an analytical role
• Ability to translate large amounts of data into clear actionable insights
• Strong stakeholder engagement skills including communications, time management and prioritization skills
• Ability to understand business processes and commercial implications to make strategic recommendations
• AI prompting experience (i.e. Claude) would be a plus
• CST or EST time zone preferred*

Location

United States

Compensation

The US national base salary range for this position is from $60,200.00 - $111,800.00. The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.

For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.

Benefits at a glance

Work and life: Find your happy medium at Amex GBT.

The #TeamGBT Experience

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, you may be exactly the person we’re looking for!