Business Analyst

Genesis10; Town of Texas, Plano (WI, TX); Hybrid; USD 80,000 - 100,000; Full time

Job summary

An established industry player is looking for a Business Analyst to join their dynamic team in the mortgage sector. This role involves evaluating processes, improving operational efficiency, and collaborating with stakeholders to drive business transformation initiatives. With a strong focus on mortgage servicing, you will utilize your analytical skills to enhance project outcomes and support strategic initiatives. This exciting opportunity offers a mix of remote work and occasional onsite collaboration, allowing you to thrive in a flexible environment while making a significant impact on the business.

Qualifications

• 5+ years of experience in mortgage servicing systems.
• Experience in building business cases and assessing ROI.

Responsibilities

• Evaluate and implement process improvements in mortgage servicing.
• Communicate and collaborate with stakeholders for business requirements.

Skills

SQL Server

Business Analysis

Process Improvement

Analytical Skills

Communication Skills

Problem-Solving

Project Management

Education

Bachelor's degree in business

Bachelor's degree in finance

Bachelor's degree in computer science

Tools

Azure DevOps

Job description

Genesis10 is seeking a Business Analyst for our client in the Mortgage industry. This Contract to Permanent position is located in Plano, TX. It is 90% remote with onsite required once every 2 months. Must live in the DFW area.

W2 Hourly Pay rate range: $45-$55 per hour; Anticipated conversion to FTE after 6 months.

NO THIRD PARTIES

Description:

• Evaluate and implement process improvements and business transformation initiatives related to mortgage servicing.
• Develop and implement strategies to improve operational efficiency within the servicing department.
• Analyze and re-engineer business processes related to mortgage servicing, supporting strategic initiatives.
• Communicate and collaborate with stakeholders to elicit detailed business requirements using various techniques.
• Provide SME support for business requirements, process design, and implementation.
• Help determine project timelines for mortgage servicing projects.
• Build relationships with stakeholders and external vendors to meet project objectives.
• Create and maintain project artifacts, including plans, logs, and documentation.
• Set and manage customer expectations, ensuring effective communication on timelines and deliverables.
• Collaborate across departments to initiate and drive new projects.
• Track issues and formulate corrective actions to ensure consistent service delivery.

Responsibilities:

• Experience in SQL server and scripting.
• Experience in building business cases and assessing ROI for mortgage servicing projects.
• Ability to create work plans, flow charts, and process diagrams.
• Manage expectations and balance project options against constraints.
• Translate business objectives into solution designs or project plans.
• Excellent communication skills for interactions with senior executives and teams.
• Model business processes related to mortgage servicing.
• Strong analytical and problem-solving skills in mortgage servicing.
• Adaptability to a fast-paced environment with multiple priorities.
• Issue management and client relationship management skills.
• Experience with Azure DevOps for requirements articulation.

Requirements:

• Bachelor's degree in business, finance, computer science, or related field with relevant experience.
• 5+ years of experience in mortgage servicing systems.
• Familiarity with mortgage servicing platforms such as MSP or similar.
• Experience with system integrations in financial platforms.
• Knowledge of loan servicing operations.
• Experience supporting mortgage servicing platforms and technologies.

Only candidates available and ready to work directly as Genesis10 employees will be considered.

If qualified and interested, please apply!