Business Analyst

Network Runners, Inc.; Remote; USD 60,000 - 80,000; Full time

Job summary

An Information Technology Solutions Company is seeking a qualified Business Analyst to support DCSA initiatives with required experience in gathering business requirements and professional writing. The role emphasizes process improvement and requires a bachelor's degree. Applicants should demonstrate knowledge in DoD programs and Six Sigma methodologies. Remote work is available, along with a competitive salary and attractive benefits package including medical, dental, vision, and 401K options.

Benefits

Medical benefits

Dental benefits

Vision benefits

401K

Paid Time Off

Federal Holidays

Qualifications

• 5 years of experience gathering and documenting business requirements.
• 5 years in professional writing for process documentation.
• 1-2 years of experience using ServiceNow.

Responsibilities

• Analyze and document business requirements for DCSA initiatives.
• Support strategic business management through process review.
• Develop business process documentation including templates.

Skills

Gathering requirements

Business process analysis

Professional writing

Six Sigma methodologies

Utilizing ServiceNow

Education

Bachelor's degree or higher

Tools

Microsoft Office

SharePoint

ServiceNow

Job description

Business Analyst

Clearance: Must have an Active SECRET Clearance

Position Description

Network Runners is seeking a highly qualified Business Analyst to support the Defense Counterintelligence and Security Agency (DCSA), Enterprise Performance Management (EPM) office. The Project Manager will provide program and project management support services for IT-focused initiatives, governance activities, acquisition programs, and ServiceNow modernization efforts across the full project lifecycle.

Duties and Responsibilities

• Gather, analyze, and document business and functional requirements in support of DCSA enterprise initiatives.
• Support strategic business management operations through process review, analysis, and improvement activities.
• Develop and maintain business process documentation including workflows, procedures, SOPs, templates, and training materials.
• Provide business process analysis and identify efficiencies to improve mission outcomes and operational effectiveness.
• Support DoD Software Development Projects and Programs through requirements validation and stakeholder coordination.
• Develop tools, templates, and performance metrics to support standardized, repeatable process improvements.
• Support business intelligence analysis, reporting, and visualization for leadership decision-making.
• Apply Six Sigma methodologies to support continuous process improvement initiatives.
• Utilize Microsoft Office products, SharePoint, and ServiceNow to manage documentation, workflows, and task execution.
• Facilitate knowledge-sharing sessions with stakeholders to identify risks, redundancies, and improvement opportunities.

Required/Desired Skills and Experience

• Bachelor’s degree (or higher-level degree)
• 5 years of demonstrated intermediate knowledge of gathering, analyzing, and documenting business and functional requirements
• 5 years of experience in professional writing: Creating and completing process documentation, to include but not limited to training and instructional information, guidelines, workflows maps, processes and procedural documentation
• 5 years’ experience working on DoD programs
• 5 years of intermediate knowledge of supporting DoD Software Development Project and Programs
• 5 years of experience developing processes, tools, templates, developing and maintaining metrics
• 5 years of demonstrated experience managing Six Sigma projects following the Define, Measure, Analyze, Improve and Control (DMAIC) cycle
• Minimum 1–2 years demonstrated knowledge of utilizing ServiceNow

Type of Job

Full Time

Salary

Competitive Salary

Attractive Benefits Package

Medical, Dental, Vision, 401K, HSA/FSA, LTD/STD, PTO, Federal Holidays

Work location

Remote

Company Description

Network Runners, Inc. is an Information Technology Solutions Company - providing innovative IT solutions and organizational support within the DOD and the Civil sector. Our largest presence is in the U.S. Army, U.S. Air Force, U.S. Navy, DHS/USCG, DHS/S&T, USSTRATCOM etc., providing Information Technology and Organizational Support solutions. Today, NRI’s experienced, and highly qualified team members are in nearly a dozen cities nationwide. We are recognized for our value, ingenuity, and mission focus. Headquartered in Sterling, Virginia, NRI is an established CMMI Maturity Level 3 and ISO 9001: 2015, ISO/IEC 20000-1:2011, ISO/IEC 27001:2013, ISO 14001 Certified Small Disadvantaged Woman Owned Small Business.

Network Runners, Inc. (NRI) is an equal opportunity employer. NRI prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, ethnic or national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. NRI conforms to the spirit as well as to the letter of all applicable laws and regulations.