Business Analyst

Billennium; San Francisco (CA); On-site; USD 110,000 - 160,000; Full time

Job summary

Billennium in San Francisco seeks a seasoned IT business systems analyst to operate in a fast-paced, ambiguous environment and drive global technology solutions and process changes aligned with strategic goals.

You will elicit, validate, and document business needs; collaborate with project managers, architects, engineers, and UX designers on scope, constraints, and risks; and produce clear specifications and SOPs.

Qualifications

• 5–7 years IT business systems analyst experience across project lifecycle.
• Solid understanding of Agile and Waterfall development methodologies.
• Knowledge of SQL, data flows, and data integrity preferred.
• Proficiency with Google Docs/Sheets/Slides and Microsoft Office.
• Excellent written, verbal, and interpersonal communication; ability to explain complex concepts clearly.
• Building/Campus construction project and systems experience is a plus.

Responsibilities

• Elicit, analyze, specify, and validate business needs through interviews, workshops, questionnaires, workflow storyboards, and use cases.
• Collaborate with Project Managers, Architects, Engineers, Developers, and UX Designers on scope, constraints, and risks; define project scope and vision with sponsors.
• Produce precise specifications: User Requirements, functional/technical specs, process flow diagrams, and SOPs.
• Support UAT planning and execution; understand CSV documentation and current regulatory requirements (GxP).
• Track requirements and communicate changes to stakeholders to ensure transparency of issues and solutions.

Skills

Analytical skills

Communication

Facilitation

Detail-oriented

Self-starter

Tools

Google Docs/Sheets/Slides

Microsoft Office

Job description

This Business Analyst role operates within a fast-paced, highly ambiguous, and continuously evolving environment. The role is focused on evaluating, developing, and deploying global technology solutions and process modifications to enable strategic visions. The ideal candidate is a curious self-starter, detail-oriented, organized, and a strong facilitator.

Requirements

• Experience: 5–7 years of experience as an IT business systems analyst working across various phases of project design, launch, and implementation.
• Methodology Knowledge: Solid understanding of application development methodologies, including Agile and Waterfall approaches, process modeling/re-engineering, and organizational change management (OCM).
• Analytical Capabilities: Strong analytical skills with the ability to collect, organize, and analyze significant amounts of information with attention to detail and accuracy. Knowledge of SQL, data flows, and data integrity is highly desired.
• Tools: Proficiency in Google Docs/Sheets/Slides and the Microsoft Office suite.
• Communication: Excellent written, verbal, and interpersonal communication skills, including the ability to explain complex technical concepts with clarity and simplicity.
• Domain Knowledge: Building/Campus construction project and systems experience is a plus.

Responsibilities

• Elicitation & Validation: Elicit, analyze, specify, and validate the business needs of stakeholders, customers, and end-users. Conduct interviews, workshops, questionnaires, workflow storyboards, and use cases.
• Cross-Functional Collaboration: Partner with Project Managers, Architects, Engineers, Developers, and UX Designers on scope, solutions, constraints, and risks. Collaborate with project sponsors to define project scope and vision.
• Documentation Excellence: Accountable for generating crisp, accurate specifications, including User Requirements, functional/technical specifications, process flow diagrams, and standard operating procedures (SOPs).
• Testing & Quality Assurance: Facilitate and support customers in User Acceptance Testing (UAT) planning and execution. Demonstrate knowledge of current GxP requirements and documentation standards, with the ability to write Computer System Validation (CSV) documents and test protocols.
• Requirements Management: Track the status of requirements throughout the project lifecycle; manage and communicate changes or modifications to stakeholders so that issues and solutions are transparently understood.