Business Analyst

State-of-Washington-Administrative-Office-of-the-Courts; Olympia (WA); On-site; USD 87,000 - 114,000; Full time

Job summary

Administrative Office of the Courts is seeking a Business Analyst to support the Court Services Division and statewide court systems in Washington. The role involves eliciting requirements, documenting specifications, and coordinating with stakeholders and technical teams to deliver solutions.

You will translate business needs into user stories and testable criteria, develop traceability matrices, and provide ongoing analysis for complex applications and projects.

Qualifications

• Master's degree in computer science, information systems or related discipline with 1 year direct experience as a business analyst.
• Bachelor's degree in computer science, information systems or related discipline with 4 years IT exp including BA.
• Associate's degree in computer science, information systems or related discipline with 6 years IT exp including BA.
• Eight years IT experience including 3 years BA experience in business analysis tasks.

Responsibilities

• Plan, lead and manage requirements for complex solutions.
• Elicit business requirements from internal and external SMEs.
• Serve as liaison between stakeholders and technical staff to translate needs into solutions.
• Translate requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation and traceability matrices.
• Analyze requirements for completeness and testability; review test results.
• Provide consultation to project stakeholders.
• Conduct intensive systems analysis for enhancements of applications.

Skills

Requirements elicitation

Documentation

Stakeholder communication

User stories & use cases

Education

Master's degree in CS/IS with 1 year BA experience

Bachelor's degree in CS/IS with 4 years IT exp incl BA

Associate's degree with 6 years IT exp incl BA

Eight years IT exp incl BA (3 years BA)

Job description

The Administrative Office of the Courts is seeking a highly motivated and qualified individual to take on the dynamic role of Business Analyst. This position supports the Courts of Limited Jurisdiction Case Management replacement project within the Court Services Division (CSD). This position also supports the Washington State misdemeanant probation court business processes and technology needs. This Business Analyst position elicits business requirements and provides expert systems analysis services for statewide systems that support all levels of Washington courts.

Under the general guidance and direction of a Court Business Supervisor in the Court Services Division, the Business Analyst works closely with many other business and technical staff at AOC and partner agencies, vendors, and with judicial officers, county and municipal court administrators, and other court personnel to elicit and document requirements that support application development, modification, configuration, and testing. These positions work independently under general supervision. Decision-making is carried out according to general guidelines and defined rules/procedures, although some areas require interpretation and/or development of possible approaches.

Our Mission:Advance the efficient and effective operation of the Washington Judicial System.

The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

Position Details

Job #: 2026-72

Status: Project, Full-Time*

Location: Olympia, Washington

Salary: Range 68: $86,688- $113,736 per year (DOQ).

Opens: August 06, 2026

Closes: August 23, 2026.

Duration: This is a CLJ-CMS project position that is currently funded through December 31, 2027.

Washington State Residency and Telework Information

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the office at least two (2) days per week.

Some of the duties you will perform are:

• Plan, schedule and lead the management of requirements for complex solutions.
• Elicit business requirements from internal and external subject matter experts.
• Serve as a liaison between stakeholders and technical personnel to ensure that business needs are clearly defined, understood and translated into technical solutions.
• Translate business requirements into user stories, use cases and acceptance criteria.
• Develop and maintain requirements documentation.
• Develop and maintain requirements traceability matrices for requirement management and re-use.
• Analyze requirements for completeness and testability.
• Review test results to confirm that test acceptance criteria have been met.
• Provide consultation to project stakeholders.
• Conduct intensive, in-depth systems analysis for new or enhancements for small to large and highly complex applications and systems.

• Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Bachelor's degree in computer science, information systems or related technical/business discipline AND four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Associate's degree in computer science, information systems or related technical/business discipline AND six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Eight (8) years of information technology experience which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.

The Ideal Applicant Will Also Have Some or All of the Following Experience, Education, Knowledge, Skills, and Abilities

• Court experience;
• Court probation experience;
• Demonstrated ability in and aptitude for planning, requirements elicitation and managing requirements for complex solutions;
• Demonstrated expert level ability in and knowledge of, requirement management methodologies, tools and processes;
• Demonstrated expert level ability in and aptitude for, requirement elicitation and documentation;
• Experience in, and aptitude for translating business requirements into user stories or use cases;
• Ability to plan and organize assignments to create timely, accurate work products;
• Ability to work efficiently, remain focused, and handle interruptions effectively;
• Strong technical analytical skills with proven documentation of analysis and recommendations;
• Expertise in, and aptitude for, presentation, interpersonal, written and oral communication when communication with business and technical audiences
• Strong written and communication skills;
• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.

Important Information

• The workweek may fluctuate depending on workload or agency needs.
• Overnight travel may be required based on business needs.
• This position is not overtime eligible.

The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, citizenship or immigration status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at [phone], or fax [phone], or via email to [e-mail].

Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.

AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identity and eligibility to work in the United States consistent with the requirements for that form.

AOC does not use E-Verify; therefore, we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.gov

Persons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.

Special Note: Before a new hire, a background check, including criminal history, will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job.