Business Analyst

State of Washington; Olympia (WA); On-site; USD 87,000 - 114,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Paid holidays & leave

Job summary

The Administrative Office of the Courts is seeking a highly motivated and qualified individual to take on the dynamic role of Business Analyst in Olympia, Washington. This full-time position supports the Court Services Division and a statewide CLJ-CMS project, eliciting business requirements and delivering expert systems analysis for court-related solutions.

Under supervision, the Business Analyst will collaborate with a wide range of staff, vendors and judicial officers to document requirements

Qualifications

• Bachelor's degree in computer science, information systems or related technical/business discipline OR four years IT experience including direct business analysis experience.
• Master's degree in computer science, information systems or related discipline with one year of BA experience OR Associate’s degree with six years IT experience including BA responsibilities.
• Eight years IT experience including three years as a business analyst performing requirements elicitation and documentation.

Responsibilities

• Elicit and document requirements for statewide systems supporting Washington courts.
• Provide expert systems analysis for application development, modification, configuration and testing.
• Collaborate with Court Services Division staff, partner agencies, vendors and judicial officers.

Job description

The Administrative Office of the Courts is seeking a highly motivated and qualified individual to take on the dynamic role of Business Analyst. This position supports the Courts of Limited Jurisdiction Case Management replacement project within the Court Services Division (CSD). This position also supports the Washington State misdemeanant probation court business processes and technology needs. This Business Analyst position elicits business requirements and provides expert systems analysis services for statewide systems that support all levels of Washington courts.

Under the general guidance and direction of a Court Business Supervisor in the Court Services Division, the Business Analyst works closely with many other business and technical staff at AOC and partner agencies, vendors, and with judicial officers, county and municipal court administrators, and other court personnel to elicit and document requirements that support application development, modification, configuration, and testing. These positions work independently under general supervision. Decision-making is carried out according to general guidelines and defined rules/procedures, although some areas require interpretation and/or development of possible approaches.

Washington Courts Employment Opportunity

Administrative Office of the Courts

Business Analyst

Court Services Division

Our Mission: Advance the efficient and effective operation of the Washington Judicial System.

Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.

Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.

POSITION DETAILS

Job #: 2026-72

Status: Project, Full-Time*

Location: Olympia, Washington

Salary: Range 68: $86,688- $113,736 per year (DOQ).

Opens: August 06, 2026

Closes: August 23, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven days after posting.

*Duration: This is a CLJ-CMS project position that is currently funded through December 31, 2027.

WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATION

AOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to an interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager for this recruitment.

This position requires you to be in the office at least two (2) days per week.

More than Just a Paycheck! Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.

We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.

Read about our benefits:

The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.

Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.

Insurance Benefits

Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.

Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.

To view premium rates, coverage choice in your area and how to enroll, please visit Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.

Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.

Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.

The Washington State Employee Assistance Program promotes the health and well-being of employees.

Retirement and Deferred Compensation

State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems web site.

Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.

Social Security

All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.

Public Service Loan Forgiveness

If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.

Holidays

Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.

Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.

Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 non-overtime hours during the month of the holiday; or for the entire work shift preceding the holiday.

Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-ratio basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.

Sick Leave

Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.

Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.

Vacation (Annual Leave)

Full-time employees accrue vacation leave at the rates specified in WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 non-overtime hours in a month do not earn a monthly accrual of vacation leave.

Part-time employees accrue vacation leave hours in accordance with WAC 357-31-165(1) or the applicable collective bargaining agreement (CBA) on a pro-ratio basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.

Pay status includes hours worked, time on paid leave, and paid holiday.

As provided in WAC 357-58-175, an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.

Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.

Military Leave

Washington State supports members of the armed forces with 21 days paid military leave per year.

Bereavement Leave

Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.

Additional Leave

• Leave Sharing
• Parental Leave
• Family and Medical Leave Act (FMLA)
• Leave Without Pay

Please visit the State HR Website for more detailed information regarding benefits.

Updated 01-07-2026

• Master's degree in computer science, information systems or related technical/business discipline with one (1) year of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Bachelor's degree in computer science, information systems or related technical/business discipline AND four (4) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Associate’s degree in computer science, information systems or related technical/business discipline AND six (6) years of information technology experience including direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

OR

• Eight (8) years of information technology experience which includes three (3) years of direct experience as a business analyst and/or court user subject matter expert performing business analysis functions such as conducting requirements gathering activities with stakeholders, analyzing and evaluating business functions/processes for deficiencies and enhancements, and recommending solutions to address business needs.

*Relative IT Experience includes systems and software requirements development and management, software or systems development following the software development lifecycle and project management practices.

THE IDEAL APPLICANT WILL ALSO HAVE SOME OR ALL OF THE FOLLOWING EXPERIENCE, EDUCATION, KNOWLEDGE, SKILLS, AND ABILITIES

• Court experience;
• Court probation experience;
• Demonstrated ability in and aptitude for planning, requirements elicitation and managing requirements for complex solutions;
• Demonstrated expert level ability in and knowledge of, requirement management methodologies, tools and processes;
• Demonstrated expert level ability in and aptitude for, requirement elicitation and documentation;
• Experience in, and aptitude for translating business requirements into user stories or use cases;
• Ability to plan and organize assignments to create timely, accurate work products;
• Ability to work efficiently, remain focused, and handle interruptions effectively;
• Strong technical analytical skills with proven documentation of analysis and recommendations;
• Expertise in, and aptitude for, presentation, interpersonal, written and oral communication when communication with business and technical audiences
• Strong written and communication skills;
• Consistent demonstration of AOC Values - Integrity, Teamwork, Customer Service, Honesty, Communication, Respect, Accountability and Trust.