Business Analyst

Insight Enterprises; Montgomery (AL); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical, Vision, & Dental coverage for

PTO: 4 weeks

PTO embargo policy

Volunteer hours program

Mahalo moments time off

Wellness program with nutritionist

Job summary

Bandwidth is seeking a Business Analyst to join the BACE team in Montgomery, AL. You will work under the supervision of the Business Analytics Manager to support the revenue organization through data exploration, ETL, validation and the creation of dashboards in Domo.

You will develop integrated datasets, design dashboards, and provide self-service tools enabling leaders to analyze data across multiple dimensions while upholding data governance and confidentiality.

Qualifications

• BS/BA in Information Systems, Business Technology, Computer Science, Statistics or closely related field.
• Prior experience in an analytical role and a successful track record of driving actionable insights from large, disparate data sets.
• Experience in modern BI and analytics tools. Experience with cloud-based ETL/ELT projects is highly preferred.
• Mental agility – keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems.
• Working knowledge of programming languages like SQL, Python, R, etc. and prior experience with data visualization tools such as Tableau, Power BI, Domo, etc.
• Demonstrated proficiency in turning big data and requirements into digestible data visualizations.

Responsibilities

• Work closely with Business Analysts and other Data Developers to identify and refine requirements for information and validate data integrity.
• Develop integrated datasets in Domo through relational and ETL logic, accessing data via queries, APIs, and streams.
• Design, develop, and deploy interactive Domo dashboards sourced from internal and external data.
• Collaborate on large cross-functional projects and foster a data-driven culture.

Skills

Analytical mindset

SQL

Python

R

Data visualization

BI analytics

Education

BS/BA in Information Systems, Business Technology, Computer Science, Statistics or closely related field

Tools

Tableau

Power BI

Domo

Job description

Who We Are

Bandwidth (NASDAQ: BAND) is a global communications software company that helps enterprises connect people around the world with cloud‑ready voice, messaging and emergency services. Backed by a network reaching 60+ countries covering 90 percent of global GDP, companies like Cisco, Google, Microsoft, RingCentral, Uber and Zoom use Bandwidth's APIs to easily embed communications into software and applications. Bandwidth has more than 20 years in the technology space and was the first Communications Platform‑as‑a‑Service (CPaaS) provider to offer a robust selection of APIs built around our own global network. Our award‑winning support teams help businesses around the world solve complex communications challenges every day.

What We Are Looking For

The Bandwidth Business Analytics Center of Excellence Team (BACE) seeks a Business Analyst who has a fervor for data and its potential in creating actionable insights and driving strategic decisions. In this role you will work under the supervision of the Business Analytics Manager to support the broader revenue organization, taking on a number of responsibilities ranging from data exploration, data transformation in our Business Intelligence tool (Domo), data validation, and creation of data visualizations.

What You'll Do

• Work closely with Business Analysts and other Data Developers to identify and refine requirements for information and validate the integrity of the data being reported.
• Develop integrated datasets in Domo through relational and ETL logic, accessing data using direct database queries, API feeds, and data streaming.
• Design, develop, and deploy interactive Domo dashboards, sourcing data from internal enterprise datasets, published Domo data sources, and external sources.
• Collaborate on large cross‑functional projects, and develop and sustain a data‑driven culture throughout Bandwidth.
• Provide self‑service tools that enable leaders to analyze data through many business dimensions with visibility to granular and historic data.
• Create positive interactions with BACE through thought leadership, analytics abilities, and effective partnership and communication.
• Grow technical skills and Communications API subject matter expertise.
• Exercise discretion, sound judgment and confidentiality in handling sensitive customer and revenue related materials.

What You Need

• BS/BA in Information Systems, Business Technology, Computer Science, Statistics or closely related field.
• Prior experience in an analytical role and a successful track record of driving actionable insights from large, disparate data sets.
• Experience in modern BI and analytics tools. Experience with cloud‑based ETL/ELT projects is highly preferred.
• Mental agility – keen intellect and comfort with complexity; enjoy tackling new challenges and solving problems.
• Working knowledge of programming languages like SQL, Python, R, etc. and prior experience with data visualization tools such as Tableau, Power BI, Domo, etc.
• Demonstrated proficiency in turning big data and requirements into digestible data visualizations.

The Whole Person Promise

• 100% company‑paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out‑of‑pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo: When you take time off (of any kind!) you are embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life's most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90‑Minute Workout Lunches and unlimited meetings with our very own nutritionist.