Business Analyst

FastTek Global; Lansing (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical and Dental

Vision

PTO (Paid Time Off)

Long Term Disability

Life Insurance

401(k) with match

Job summary

FastTek Global is seeking a Senior Business Analyst to partner with Product Owners and stakeholders, bridging business operations with technical delivery teams. You will support discovery, process analysis, UAT, training readiness, and Azure DevOps backlog management to ensure solutions meet business needs and are adopted by end users.

Responsibilities include refining backlogs, developing user stories, coordinating UAT, and documenting requirements and validation rules.

Qualifications

• 8+ years of experience gathering requirements from users.
• 6+ years of experience designing technical and business requirement documentation.
• 4+ years of experience with Agile methodology / SCRUM ceremonies.
• 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools.

Responsibilities

• Business Analysis & Process Modeling.
• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Identify and document manual processes, workarounds, and exception-handling procedures.
• Develop end-to-end business and system interaction diagrams.
• Partner with Product Owners to refine and maintain product backlogs.
• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
• Provide recommendations on requirements traceability and business validation.
• Coordinate UAT execution activities with business stakeholders.
• Track test execution, results, defects, and acceptance decisions.
• Support end-to-end business process testing and release readiness assessments.
• Assist with documenting UAT evidence and acceptance recommendations.
• Support training plans and end-user training materials.
• Create job aids, quick reference guides, and process documentation.
• Support stakeholder readiness, communication, and adoption activities.
• Facilitate training sessions and knowledge transfer activities.
• Support backlog traceability between requirements, testing, and implementation.
• Assist with ADO dashboards, reporting, queries, and documentation.
• Create and maintain project documentation, requirements artifacts, process training and reference guide documentation.
• Document business rules, validation rules, and exception processing requirements.
• Support project compliance with organizational delivery methodologies and governance requirements.
• Maintain documentation repositories, knowledge bases, and project wikis.

Skills

Requirements gathering

Requirements documentation

Agile SCRUM

Azure DevOps backlog management

Education

CBAP Certification

Tools

Azure DevOps

Job description

Job Summary

The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.

Job Summary

The Business Analyst will partner closely with Product Owners, business stakeholders, project leadership, and delivery teams to support discovery, business process analysis, user acceptance testing (UAT), training readiness, and Azure DevOps (ADO) backlog management activities. This role serves as a bridge between business operations and technical delivery teams to ensure solutions align with business needs and are successfully adopted by end users.

Key Responsibilities

• Business Analysis & Process Modeling
• Develop process maps, workflow diagrams, and business operating procedures.
• Identify process improvement opportunities and operational impacts.
• Identify and document manual processes, workarounds, and exception-handling procedures.
• Develop end-to-end business and system interaction diagrams.
• Product Owner Support
• Partner with Product Owners to refine and maintain product backlogs.
• Assist in developing user stories and defining acceptance criteria by gathering, analyzing, and clarifying business requirements.
• Provide recommendations on requirements traceability and business validation.
• User Acceptance Testing (UAT)
• Coordinate UAT execution activities with business stakeholders.
• Track test execution, results, defects, and acceptance decisions.
• Support end-to-end business process testing and release readiness assessments.
• Assist with documenting UAT evidence and acceptance recommendations.
• Training & Organizational Readiness
• Support training plans and end-user training materials.
• Create job aids, quick reference guides, and process documentation.
• Support stakeholder readiness, communication, and adoption activities.
• Facilitate training sessions and knowledge transfer activities.
• Azure DevOps (ADO) Support
• Support backlog traceability between requirements, testing, and implementation.
• Assist with ADO dashboards, reporting, queries, and documentation.
• Documentation & Governance
• Create and maintain project documentation, requirements artifacts, process training and reference guide documentation.
• Document business rules, validation rules, and exception processing requirements.
• Support project compliance with organizational delivery methodologies and governance requirements.
• Maintain documentation repositories, knowledge bases, and project wikis.

Required Qualifications

• 8+ years of experience gathering requirements from user
• 6+ years of experience designing technical and business requirement documentation
• 4+ years of experience with Agile methodology / SCRUM processes and ceremonies
• 3+ years of experience maintaining and organizing Epics, Features, User Stories, and Tasks using Azure DevOps backlog management tools (Kanban board, Sprint board, etc.).
• CBAP Certification (New Requirement)

Preferred Qualifications

• Experience using Azure DevOps for backlog and work item management
• Experience supporting Product Owners in Agile delivery environments.

Other Desired Qualifications

• Document current-state and future-state business processes.
• Develop UAT strategies, test scenarios, and business validation plans.
• Experience developing UAT plans, scenarios, and business validation strategies.
• Experience creating training plans, training materials, and operational readiness documentation.
• Experience facilitating business process analysis and workflow modeling utilizing tools like Bizagi.
• Strong stakeholder facilitation, communication, and documentation skills.
• Experience with large-scale government, healthcare, financial, or enterprise system implementations preferred.
• Experience documenting complex business program area integrations and data flows

Additional Info

At FastTek Global, Our Purpose is Our People and Our Planet . We come to work each day and are reminded we are helping people find their success stories . Also, Doing the right thing is our mantra . We act responsibly, give back to the communities we serve and have a little fun along the way.

We have been doing this with pride, dedication and plain, old-fashioned hard work for 24 years !

FastTek Global is a financially strong, privately held company that is 100% consultant and client focused .

We've differentiated ourselves by being fast, flexible, creative and honest . Throw out everything you've heard, seen, or felt about every other IT Consulting company. We do unique things and we do them for Fortune 10, Fortune 500, and technology start-up companies.

Benefits

Our benefits are second to none and thanks to our flexible benefit options you can choose the benefits you need or want, options include:

• Medical and Dental (FastTek pays majority of the medical program)
• Vision
• Personal Time Off (PTO) Program
• Long Term Disability (100% paid)
• Life Insurance (100% paid)
• 401(k) with immediate vesting and 3% (of salary) dollar-for-dollar match

Plus, we have a lucrative employee referral program and an employee recognition culture.

FastTek Global was named one of the Top Work Places in Michigan by the Detroit Free Press in 2013, 2014, 2015, 2016, 2017, 2018, 2019 , 2020, 2021, 2022, and 2023!

To view all of our open positions go to: https://www.fasttek.com/fastswitch/findwork

Follow us on Twitter: https://twitter.com/fasttekglobal

Follow us on Instagram: https://www.instagram.com/fasttekglobal

Find us on LinkedIn: https://www.linkedin.com/company/fasttek

You can become a fan of FastTek on Facebook: https://www.facebook.com/fasttekglobal/

AI & Hiring Disclosure

We use AI tools to support parts of our hiring process, such as reviewing applications and identifying potential matches. These tools are designed to promote efficiency, consistency, and fairness, and they are always used under human oversight.

All personal data collected is used solely for recruitment purposes, and you have the right to know, access, or request deletion of your data at any time, subject to legal limits.

If AI will be used in a video interview, you'll be informed in advance and asked for your consent, with the option to opt out.

Our tools are regularly reviewed to detect potential bias and to ensure compliance with all applicable laws and our commitment to inclusive hiring.

To learn more or exercise your rights, please contact us at [e-mail].