Business Analyst

Vector Consulting, Inc; Harrisburg (Dauphin County); Hybrid; USD 50,000 - 135,000; Full time

Job summary

Join a leading IT consulting firm seeking a Business Analyst for a strategic government project. This remote role involves managing project timelines, ensuring data quality, and facilitating communication between stakeholders. Ideal candidates have strong experience in business analysis and familiarity with human services. The position emphasizes collaboration and technical issue resolution while providing flexibility with one monthly on-site requirement.

Qualifications

• 7 years of experience in developing business, functional and user requirements for IT systems.
• Fluency in English with excellent communication skills.
• 2 years' experience in the Child Welfare or Human Services field is highly desired.

Responsibilities

• Manage submission and tracking of system defects and change requests.
• Provide regular status reports for projects and tasks.
• Build and maintain relationships with key stakeholders.

Skills

Business requirements analysis

Functional analysis

User acceptance testing (UAT)

Interpersonal skills

Communication skills

Education

IIBA certification

Tools

Microsoft Office Suite

Team Foundation Server (TFS)

Microsoft Azure

Microsoft Test Manager (MTM)

Service Now

Job description

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Our government client is looking for an experienced Business Analyst on a Remote 12+ months renewable contract role in Harrisburg, PA.

Position- Business Analyst

Please note, candidates must reside in PA. This role is 'remote' but will require '1' day of on-site work a month

W2 rate for this role is $35/hr

Job Description

• Plan, organize, prioritize, and manage multiple initiatives across the OCYF project team.
• Manages submission and tracking of system defects and change requests related to assigned system components.
• Manages processes and timelines in a manner necessary to meet program office specifications, and/or state or federal compliance requirements.
• Provides regular status reports for projects and/or tasks as assigned.
• Manages work associated with addressing data quality needs identified by the program office, federal compliance needs, and/or those identified within the CCWIS data quality plan.
• Reviews user requirements/user stories and functional specifications for system development, enhancements or configuration and supports associated system user acceptance testing, deployment, problem resolution, and end-user support activities.
• Responsible for compliance with standards and procedures specific to assigned initiatives.
• Manage and track progress against the project schedule and scope.
• Anticipate issues and proactively address them. Identify and track issues, and report issues using the appropriate chain of command.
• Build and maintain relationships with key stakeholders and customer representatives.
• Provide support to business operations and end users for agency software applications regarding business operations and technical issue evaluations and resolutions.
• Investigates and resolves business operational and software issues identified and reported by users.
• Communicate effectively with customers and software / hardware suppliers supporting the commonwealth as appropriate.
• Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
• Uses Microsoft programs (Excel, Word, PowerPoint, Access, and Outlook) for documentation and communication purposes. Uses Team Foundation Server (TFS), Microsoft Azure (projects currently managed using TFS are anticipated to be migrated to Azure in the near future), and Microsoft Test Manager (MTM).
• Conducts meetings and/or follow-up sessions with stakeholders as needed in order to gain necessary detailed understanding of relevant business processes.
• Assists the Data Management Section of the SDMU as needed with tasks relevant to the CW CM initiative.
• Able to use the Commonwealth Service Now incident reporting system for incident and request tracking and processing.
• Able to lead/facilitate meetings or workgroups in-person and/or virtually as assigned.
• Able to develop and facilitate presentations in-person and/or virtually as assigned.
• Able to develop responses to public/media/stakeholder/federal inquiries as assigned.
• Able to work in a team environment.
• Travels as needed.
  
  

Contractor Skills And Experience Requirements

• Knowledge of software development lifecycle with focus on the user requirements and UAT.
• Contractor must demonstrate good interpersonal skills and the ability to work with diverse user Ability to establish and maintain effective working relationships.
• Highly Desired – 2 years’ experience performing similar work in the Child Welfare or other Human Services Field.
  
  

Required/Desired Skills And Experience

• 7 years of Experience in developing business, functional and user requirements for IT systems Required
• 7 years of Knowledge of business analysis process, principles, practices, and techniques Required
• Excellent written and verbal communication skills Required
• Must be fluent in English and be able to be clearly understood over the phone Required
• Experience performing similar work in the Child Welfare or other Human Services Field Highly desired
• IIBA certification Desired
  
  

About Vector

Vector Consulting, Inc., (Headquartered in Atlanta) is an IT Talent Acquisition Solutions firm committed to delivering results. Since our founding in 1990, we have been partnering with our customers, understanding their business, and developing solutions with a commitment to quality, reliability and value. Our continuing growth has been and continues to be built around successful relationships that are based on our organization's operating philosophy and commitment to ** People, Partnerships, Purpose and Performance - THE VECTOR WAY

www.vectorconsulting.com

“Celebrating 30 years of service.”

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Contract

Job function

• Job function

  Research, Analyst, and Information Technology

• Industries

  IT Services and IT Consulting

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