Business Analyst

The Intersect Group; Greenville (SC); Sur place; USD 80 000 - 110 000; Plein temps

Résumé du poste

The Intersect Group is seeking a Business Analyst focused on Data Governance & Quality to partner with data stewards and the Enterprise Data Team. You will capture requirements, define data quality rules, and support training and onboarding, ensuring governance delivers tangible improvements.

You will coach stewards, promote adoption, and help prepare council materials while tracking progress and ensuring clear, actionable outcomes across data domains.

Qualifications

• Bachelor’s degree in business, information systems, data management, finance, operations, or related field, or equivalent experience.
• 3+ years in business analysis, operations, training, or similar roles producing requirements or process documentation.
• Experience designing or delivering training, workshops, or onboarding for business audiences.
• Stakeholder management with multiple business partners.

Responsabilités

• Serve as a primary contact for data stewards by answering questions and documenting requirements, definitions, and quality thresholds.
• Translate requirements into candidate data quality rules and glossary terms for the program lead and Enterprise Data Team to act on.
• Onboard new data stewards and maintain playbooks, job aids, and regular office hours.
• Coach stewards to own definitions, rules, and issues within their domains and succeed in their role.
• Build trust with stewards by making specific requests and explaining governance benefits.
• Prepare for and support conversations with data governance council members and senior leaders.
• Develop and deliver training on the data governance program and steward role.

Connaissances

Workshop facilitation

Stakeholder engagement

Communication

Presentation skills

Data concepts explanation

Formation

Bachelor's degree in business / information systems / data management / finance / operations

Description du poste

Business Analyst – Data Governance & Quality

Daily Responsibilities

Requirements & Rule Intake

• Serve as a primary point of contact for data stewards by answering questions, clarifying business data needs, and documenting requirements, definitions, and quality thresholds.
• Translate requirements into candidate data quality rules, glossary terms candidates for the program lead and Enterprise Data Team to act on.
• Track steward requests and questions through resolution while keeping stewards informed of status.

Steward Enablement & Training

• Onboard new data stewards and maintain playbooks, job aids, and regular office hours.
• Coach stewards so they own definitions, rules, and issues within their domains and succeed in their role.
• Build trust with stewards by making specific, well-timed requests and explaining how governance supports their work.
• Prepare for and support conversations with council members and senior business leaders who serve on the data governance council.
• Develop and deliver training on the data governance program and the steward role, as well as catalog and data quality workflows for data producers and consumers.

Adoption & Trust Measurement

• Track adoption measures such as catalog coverage, complete entries, data quality monitors in good standing, steward participation, and issue cycle time.
• Contribute to the data governance scorecard, the recurring report on adoption measures, with targets established by program leadership.

Business Analysis & Data Documentation

• Document the business processes and data flows behind recurring issues, identify root causes, and present findings and recommendations.
• Work with stewards to bring critical data to complete catalog entries, including a named owner and authoritative source, a clear definition, process documentation, approved uses, and defined quality thresholds.
• Gather and document business requirements and support acceptance testing for data governance and quality tooling.

Program Cadence Support

• Prepare council agendas and materials and track action items.
• Log issues and escalat**e** concerns through the program lead, following the defined escalation path.

Compliance & Other Duties

• Participate in all required compliance training, including applicable regulatory and internal training programs.
• Perform other duties as assigned. This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required of the employee.

Measures of Success

• Data stewards understand the data governance program, know what is expected of them, and view the role as helpful rather than another demand on their time.
• Stewards consistently know the status of their questions and requests and understand the next steps.
• There is steady, visible progress toward complete catalog entries for critical data.
• Rules, definitions candidates are documented clearly enough that engineering teams do not need to return with basic questions.
• Concerns are raised with the program lead early, before they reach senior business leadership.

Requirements

Education

• Bachelor's degree in business, information systems, data management, finance, operations, or a related field, or an equivalent combination of education and relevant experience.

Experience

• 3+ years of experience in business analysis, operations, training, or similar business-facing roles, including producing business requirements, rule specifications, or process documentation.
• Demonstrated experience designing or delivering training, workshops, or onboarding for business audiences.
• Stakeholder management experience, including building and maintaining relationships with multiple business partners.

Required Skills

• Strong workshop facilitation, stakeholder engagement, communication, and presentation skills, including the ability to explain data concepts to technical and non-technical colleagues and partners.
• Ability to build effective working relationships with data stewards and senior business partners, exercise sound judgement, navigate competing priorities, and explain the business value of data governance.
• Working familiarity with basic IT and data concepts, such as databases, tables, fields, and how data moves from source systems into reports. Programming, data analysis, or BI development experience is not required.
• Ability to identify problems and opportunities, analyze root causes, and present recommendations.
• Ability to manage demanding deadlines and expectations while reprioritizing as needed.