Business Analyst

ALTEN Technology USA; Greenville (NC); On-site; USD 65,000 - 95,000; Full time

Job summary

ALTEN Technology USA is seeking a motivated Business Analyst to support Airbus operations in Kinston, NC. The role requires 3–5 years of analytical experience in manufacturing settings and a strong focus on data-driven improvements.

You will gather requirements, build dashboards, track KPIs, and partner with cross-functional teams to raise operational efficiency and deliver measurable results in a fast-paced environment.

Qualifications

• 3–5 years of experience as a Business Analyst or in a related analytical role.
• Prior experience supporting manufacturing operations.
• Strong analytical and problem-solving skills.

Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Support manufacturing and operations teams through data analysis and reporting.
• Develop and maintain dashboards, KPIs, and performance metrics.
• Identify process inefficiencies and recommend continuous improvement initiatives.
• Collaborate with engineering, production, supply chain, quality, and finance teams to support business objectives.

Skills

Data Analysis

Requirements Gathering

KPI Development

Stakeholder Communication

Project Coordination

Manufacturing Operations Support

Test Environment & Test Data Support

Training Needs Identification

Education

Bachelor’s degree in Business Administration, Finance, Industrial Engineering, Supply Chain, Operations Management, or related field

Tools

Power BI

Tableau

Excel

Job description

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life‑saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

We’re ALTEN Technology USA, an engineering company helping clients bring groundbreaking ideas to life—from advancing space exploration and life‑saving medical devices to building autonomous electric vehicles. With 3,000+ experts across North America, we partner with leading companies in aerospace, medical devices, robotics, automotive, commercial vehicles, EVs, rail, and more.

As part of the global ALTEN Group—57,000+ engineers in 30 countries—we deliver across the entire product development cycle, from consulting to full project outsourcing.

When you join ALTEN Technology USA, you’ll collaborate on some of the world’s toughest engineering challenges, supported by mentorship, career growth opportunities, and comprehensive benefits. We take pride in fostering a culture where employees feel valued, supported, and inspired to grow.

Position Summary

ALTEN is seeking a motivated and analytical Business Analyst to support Airbus operations in Kinston, NC. The ideal candidate will have 3–5 years of experience in business analysis, manufacturing operations, process improvement, or related functions. This role will partner with cross‑functional teams to analyze business processes, track performance metrics, identify improvement opportunities, and support strategic initiatives within a manufacturing environment.

Location

Kinston, NC (On-site)

Experience Required

3–5 Years

Key Responsibilities

• Gather, analyze, and document business requirements from stakeholders.
• Support manufacturing and operations teams through data analysis and reporting.
• Develop and maintain dashboards, KPIs, and performance metrics.
• Identify process inefficiencies and recommend continuous improvement initiatives.
• Support project planning, execution, and tracking activities.
• Create business process documentation, workflows, and standard operating procedures.
• Facilitate meetings with stakeholders and communicate findings effectively.
• Assist in root cause analysis and problem‑solving efforts related to operational performance.
• Collaborate with engineering, production, supply chain, quality, and finance teams to support business objectives.
• Support the preparation and maintenance of test environments and test data for machine migration activities.
• Identify training needs related to new processes, systems, and machine migrations.
• Support the development and delivery of training materials, including train‑the‑trainer activities.

Required Qualifications

• Bachelor’s degree in Business Administration, Finance, Industrial Engineering, Supply Chain, Operations Management, or a related field.
• 3–5 years of experience as a Business Analyst or in a related analytical role.
• Prior experience supporting manufacturing operations.
• Strong analytical and problem‑solving skills.
• Experience with data visualization and reporting tools, such as Power BI, Tableau, or similar.
• Advanced proficiency in Microsoft Excel.
• Strong communication and stakeholder‑management skills.
• Ability to work effectively in a fast‑paced manufacturing environment.

Preferred Qualifications

• Aerospace or aviation industry experience.
• Experience with ERP systems such as SAP.
• Knowledge of Lean Manufacturing, Six Sigma, or continuous‑improvement methodologies.
• Experience working in cross‑functional project teams.
• Experience supporting system, process, or machine migration initiatives.

Key Competencies

• Data Analysis
• Business Process Improvement
• Requirements Gathering
• KPI Development & Reporting
• Stakeholder Communication
• Project Coordination
• Manufacturing Operations Support
• Test Environment & Test Data Support
• Training Needs Identification and Train‑the‑Trainer Support

Ideal Candidate Profile

A business analyst with strong analytical capabilities and hands‑on manufacturing experience, comfortable working with operational data and cross‑functional stakeholders. The ideal candidate can support operational efficiency, business performance, and machine migration readiness.

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, age, genetic information, or pregnancy.

Compliance Notice

Alten USA is a federal contractor subject to the requirements of the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and Executive Order 11246. We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Drug Screening Requirement

As a federal contractor, Alten USA maintains a drug‑free workplace. All candidates selected for employment will be required to successfully complete a pre‑employment drug screening as a condition of hire.