Business Analyst

Freddie Mac; City of Albany (NY); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading financial services company located in Albany is looking for a Business Analyst. This role involves managing software packaging requests and facilitating communication with stakeholders. Candidates should have a Bachelor's degree and 3+ years of relevant experience. The company offers remote work flexibility, comprehensive benefits, and opportunities for career growth.

Benefits

Comprehensive benefits package

Paid Time Off (PTO)

Access to training opportunities

Corporate laptop provided

Qualifications

• 3+ years of experience as a Business Analyst, Project Coordinator, or similar role in IT or software services environment.
• Hands-on experience using Microsoft PowerApps and SharePoint for intake and workflow tracking.
• Familiarity with software packaging and testing processes in enterprise or government settings.

Responsibilities

• Serve as the primary point of contact for stakeholders submitting software packaging and testing requests.
• Manage the intake and validation of new application packaging requests.
• Document and track issue management activities, ensuring timely resolution and stakeholder updates.

Skills

Microsoft PowerApps

SharePoint

Strong communication skills

Education

Bachelor's degree in Business, Information Systems, Computer Science, or related field

Job description

Employer Industry: IT Services for Government Agencies

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Remote work flexibility
- Comprehensive benefits package including Medical/Dental/Vision
- Paid Time Off (PTO) plus Federal Holidays
- Access to training opportunities
- Corporate laptop provided for work purposes

What to Expect (Job Responsibilities):
- Serve as the primary point of contact for stakeholders submitting software packaging and testing requests
- Manage the intake and validation of new application packaging requests, ensuring documentation and technical details are complete
- Use a PowerApps + SharePoint-based tool to schedule, assign, and track packaging and testing tasks
- Facilitate communication between Packagers and software vendors to clarify technical requirements and resolve issues
- Document and track issue management activities, ensuring timely resolution and stakeholder updates

What is Required (Qualifications):
- Bachelor's degree in Business, Information Systems, Computer Science, or a related field
- 3+ years of experience as a Business Analyst, Project Coordinator, or similar role in an IT or software services environment
- Hands-on experience using Microsoft PowerApps and SharePoint for intake and workflow tracking
- Familiarity with software packaging and testing processes in enterprise or government settings
- Strong communication skills and ability to coordinate across multiple teams and stakeholders

How to Stand Out (Preferred Qualifications):
- Prior experience supporting the Department of Veterans Affairs or other federal healthcare agencies
- Familiarity with Operating System Deployment (OSD) processes
- Exposure to Agile or hybrid project management methodologies
- Experience working in a software packaging or endpoint engineering environment

#ITServices #GovernmentAgencies #RemoteOpportunity #CareerGrowth #SoftwarePackaging

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