Business Analyst

Motorola Solutions; Chicago (IL); On-site; USD 62,000 - 68,000; Full time

Benefits offered by this job

Bonus plans

Medical benefits

401K

Holidays

PTO

ESOP

Parental leave

Job summary

Motorola Solutions in the United States seeks a Business Systems Analyst to bridge business, engineering and IT, translating product scope into precise technical requirements for ordering platforms, simplifying BOMs, and ensuring defect-free orderability across ERP/PLM ecosystems.

The role emphasizes leveraging generative AI tools, collaborating with cross-functional teams, and delivering end-to-end test plans and configurations within an Agile/hybrid environment.

Qualifications

• Exposed to business systems analysis and requirements gathering.
• Experience in enterprise software configuration (ERP/PLM).
• Strong analytical skills and ability to translate complex concepts into documentation.
• Experience delivering with Agile or hybrid methodologies.
• Bachelor’s degree in a related field.

Responsibilities

• Gather and translate complex workflows into functional and technical AI use cases.
• Design, build, and test AI agents to ensure compliance with business rules.
• Bridge between stakeholders and AI engineering to guide implementation.
• Clarify functional specs and review architectural solutions with developers.
• Create end-to-end test plans and validation scripts for BOMs and configurations.
• Verify configuration accuracy with manufacturing and factory systems.
• Drive user experience improvements across ordering interfaces.

Skills

Requirements gathering

Cross-functional collaboration

Analytical thinking

Communication

Agile / hybrid

Education

Bachelor's degree in Business Administration, Engineering, Computer Science

Tools

Oracle PLM

Oracle EBS

Oracle CPQ

Google Gemini

Agent Orchestration

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Product Orderability team sits at the intersection of Go-To-Market Strategy, Product Management, and Sales. We drive end-to-end orderability workflows across Motorola Solutions product lines and ensure CPQ configuration stability.

Job Description

The Business Systems Analyst will bridge the gap between business stakeholders, engineering, and development teams to optimize end-to-end ordering systems and product configuration pipelines. This role focuses on translating product scope into precise technical requirements, simplifying complex Bills of Material (BOMs), and ensuring defect-free orderability across core enterprise platforms. Additionally, we are looking for a forward-thinking candidate with hands‑on experience utilizing modern AI tools (e.g., Google Gemini, Chat GPT) to streamline requirement drafting, automated test case generation, workflow optimization and data analysis.

Requirements & Stakeholder Alignment

Collaborate with Product Owners, Sales, Engineering, and Operations teams to translate business needs into detailed technical specifications for ordering platforms.

Map and model end-to-end business processes to define and document functional requirements across ERP and PLM ecosystems.

Drive product simplification initiatives—including SKU rationalization, product cancellation analysis, and BOM rule streamlining—to reduce overall ordering complexity.

Leverage generative AI tools (such as Google Gemini and or Agent Orchestration) to accelerate business documentation, draft process models, analyze data sets, and create comprehensive test scenarios efficiently.

Key Responsibilities

• Cross-Functional Requirement Gathering: Partner directly with Portfolio Strategy & Operations (PSO), Business Operations, Service Orderability (SO), and IT to translate complex business workflows into functional and technical AI use cases.
• Agentic AI & Rule Governance: Work with the team to design, build, and test AI agents to ensure they consistently operate within strict business rules, compliance guidelines, and operational guardrails.
• Developer Collaboration: Serve as the bridge between business stakeholders and the AI engineering team to guide end-to-end implementation from intake through deployment.
• Implementation & Quality Assurance: Partner directly with software developers to clarify functional specs, review architectural solutions, and guide technical requirement implementation.
• Design, build, and execute end-to-end test plans, test cases, and validation scripts for items, BOM structures, and configuration rules.
• Verify configuration accuracy with manufacturing and factory systems to eliminate downstream sales order processing errors.
• Advocate for user experience standards across ordering interfaces to ensure a seamless orderability workflow (Orderability UX).
• Actively contribute within an Agile framework, managing backlog priorities, user stories, and continuous improvement deliverables.
• Partner with cross‑functional teams (IT, Supply Chain, Services) to maintain operational alignment across global implementation projects.

Preferred Qualifications

Exposed to business systems analysis, requirements gathering, and enterprise software configuration.

Interested in hands‑on experience with enterprise ERP environments (preferably Oracle ecosystem) and a strong functional understanding of Bills of Material (BOM).

Project Delivery: Demonstrated success leading initiatives with geographically distributed, cross‑functional teams using Agile or hybrid methodologies.

Problem Solving & Communication: Strong analytical skills with a proven track record of mastering complex technical domain knowledge and translating it into clear documentation for technical and non‑technical audiences.

Education: Bachelor’s degree in Business Administration, Engineering, Computer Science or a related field.

AI Tool Proficiency: Hands‑on experience using modern AI tools (e.g., Google Gemini and or Agent Orchestration) for writing requirements, streamlining business process modeling, or generating test scripts.

Technical proficiency with Oracle PLM, Oracle EBS, and Oracle CPQ.

Domain knowledge in the Telecommunications industry.

Familiarity with database scripting or automation tools (e.g., SQL, PL/SQL, Google Apps Script).

Target Base Salary Range

$62,000 - $68,000 USD

Basic Requirements

Legal authorization to work in the U.S. indefinitely is required.

Employer work permit sponsorship is not available for this position.

Travel Requirements: None

Relocation Provided: None

Position Type: New Grad Referral Payment Plan: No

Our U.S. Benefits include

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world.

To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.

MOTOROLA SOLUTIONS OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere.

We build and connect technologies to help protect people, property and places.

Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.

Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.