Business Analyst

Adams Thermal Systems; Canton (SD); On-site; USD 60,000 - 90,000; Full time

Job summary

Adams Thermal Systems seeks a data-driven Business Analyst, Sales to support customers, the sales team, and leadership. You will blend analytics, financial insight, and cross-functional problem solving to improve commercial outcomes.

In this role, you’ll prepare executive-ready reports, analyze customer and market data, support pricing and costing, and help steer strategic sales initiatives with accuracy and clear communication.

Qualifications

• Bachelor's degree in a related field or equivalent.
• Strong analytical and problem-solving skills.
• Excellent interpersonal and communication abilities.
• Advanced Excel and presentation skills.

Responsibilities

• Compile, analyze, and publish sales planning, forecasting, and performance reports.
• Develop analyses to identify trends, risks, and opportunities for leadership.
• Prepare executive-ready reports and high-level business presentations.
• Analyze customer, product, pricing, and market data to support decisions.
• Support market research, benchmarking, and strategic sales initiatives.
• Assist with costing and pricing analyses and related documentation.
• Maintain databases for RFQs, quotations, and commercial activities.
• Coordinate cross-functional efforts with Engineering, Quality, and Operations.

Skills

Analytical thinking

Problem solving

Interpersonal skills

Communication skills

Advanced Excel

PowerPoint

Education

Bachelor's degree

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Office

Job description

Position Summary

Adams Thermal Systems is seeking a highly motivated Business Analyst, Sales to play a key role in supporting our customers, sales organization, and executive leadership team. This is a dynamic position that blends business analytics, customer account support, financial analysis, and cross-functional problem solving.

Key Responsibilities

Business & Sales Analytics

• Compile, analyze, and publish advanced sales planning, forecasting, and performance reports.
• Develop analyses and reporting that help Sales and executive leadership identify trends, opportunities, risks, and areas requiring action.
• Prepare high-level business presentations and executive-ready reporting.
• Analyze customer, product, pricing, and market data to support commercial decision-making.
• Assist with market research, competitive benchmarking, and strategic sales initiatives.
• Prepare and maintain metal market surcharge calculations and supporting schedules.
• Support product costing analysis and verify costing calculations associated with Engineering Change Requests.
• Prepare reporting related to engineering project costs and maintain appropriate supporting documentation.
• Manage and reconcile customer-paid tooling ledgers.

Customer & Account Management

• Serve as a responsive point of contact for assigned customers and assist with day-to-day account management activities.
• Communicate directly with customers to answer questions, provide information, resolve issues, and coordinate internal follow-up.
• Support Account Managers and Sales leadership in maintaining and strengthening customer relationships.
• Develop a strong understanding of customer requirements, programs, products, and business priorities.
• Monitor customer satisfaction and communicate customer feedback, concerns, and opportunities throughout the organization.
• Coordinate with Engineering, Quality, Operations, Materials, and other departments to ensure customer questions and issues are addressed promptly.
• Participate in and, when appropriate, lead customer meetings, internal account reviews, and cross-functional discussions.
• Help ensure customer commitments, action items, quotations, and commercial requirements are effectively tracked and communicated.

Sales & Commercial Support

• Maintain RFQ, quotation, and related commercial databases.
• Assist with preparation, analysis, and administration of customer quotations and RFQs.
• Work with Materials Planning and Operations to support effective product order management and customer delivery requirements.
• Support Sales leadership with pricing analysis, customer presentations, business reviews, and strategic account planning.
• Lead or facilitate recurring cross-functional meetings related to customer programs, commercial activities, and business performance.
• Assist with special projects and strategic initiatives requested by the Director of Sales or executive leadership.

Qualifications

• Bachelor’s degree in Business, Finance, Accounting, Engineering, Data Analytics, or a related field preferred.
• Strong analytical and problem-solving skills with the ability to turn data into meaningful business insights.
• Excellent interpersonal skills and the ability to build productive relationships with customers, coworkers, and senior leadership.
• Strong written and verbal communication skills, including the confidence to communicate directly with customers and executives.
• Advanced Microsoft Excel skills, including experience analyzing and presenting complex data.
• Strong PowerPoint and Microsoft Office skills with the ability to prepare professional, executive-level presentations.
• Ability to manage multiple priorit