Business Analyst

British Museum; Bloomsbury (NJ); On-site; USD 80,000 - 120,000; Full time

Job summary

The British Museum is seeking a Business Analyst to act as an internal consultant at the intersection of business needs, design and technology strategy. You will work on projects to strengthen resilience against cyber threats, keeping systems and data aligned with changing organisational needs while avoiding excess technical debt.

You will engage stakeholders, facilitate workshops, model requirements, and translate business needs into viable services that meet compliance obligations.

Qualifications

• Strong analytical and problem-solving skills; ability to structure complex information.
• Experience engaging diverse stakeholders, facilitating workshops and discovery techniques.
• Excellent written, verbal and visual communication; ability to document and report for technical and non-technical audiences.
• Experience delivering written reports with familiarity with business analysis, discovery and project management methodologies.
• Confidence to question requirements and translate business needs into viable solutions.
• Collaborative and resilient; ability to plan workload and manage priorities.
• Procurement/public sector experience is advantageous but not essential.

Responsibilities

• Manage discovery and internal consultancy to identify business challenges, opportunities and target states.
• Elicit, analyse and manage requirements throughout the project lifecycle with PO, PM, technical teams and compliance.
• Develop and assess solution options across processes, platforms, integrations and new technology; maximise public value.
• Bridge between business stakeholders, technical teams, governance boards and external suppliers; translate requirements into viable services meeting obligations.
• Handle multiple small to medium assignments, provide governance reporting, strengthen BA standards and processes.

Skills

Analytical thinking

Stakeholder engagement

Communication skills

BA methodologies

Curiosity/Questioning

Collaboration & resilience

Public sector procurement (advantage)

Job description

About the role

The British Museum operates within a complex and evolving technology landscape. As a Business Analyst, you will act as an internal consultant at the intersection of business need, technical design and technology strategy. Working primarily on projects designed to strengthen the British Museum’s resilience in the face of cyber security threats, you will help keep systems, processes and data aligned with changing organisational needs while avoiding unnecessary technical debt.

About you

• Strong analytical and problem-solving skills, with a natural ability to classify, structure and make sense of complex information.
• Experience engaging a diverse range of stakeholders, facilitating workshops and using appropriate discovery techniques to understand needs, question assumptions and build consensus.
• Excellent written, verbal and visual communication skills, including the ability to produce clear documentation, process maps, reports and recommendations for both technical and non-technical audiences.
• Previous experience delivering written reports in a professional/academic environment with familiarity with formal methodologies related to business analysis, discovery and project management.
• The confidence and curiosity to question requirements constructively, evaluate options and translate business needs into viable solutions.
• A collaborative and resilient approach, with the ability to plan your own workload, manage competing priorities and contribute to continuous improvement.
• Experience with procurement and in the public sector is advantageous but not essential.

Key areas of responsibility

• Manage discovery and internal consultancy activity to identify business challenges, opportunities, current and target states, and clearly documented findings.
• Elicit, analyse and manage requirements throughout the project lifecycle, working closely with Product Owners, Project Managers, technical teams and compliance colleagues.
• Develop and assess solution options across processes, platforms, integrations, customisation and new technology, ensuring recommendations maximise public value and align with strategy and enterprise architecture principles.
• Act as the bridge between business stakeholders, technical specialists, governance boards and external suppliers, translating requirements into viable services that meet statutory obligations.
• Manage multiple small to medium-sized assignments, prepare governance reporting and help strengthen the Museum’s business analysis standards and processes.

The Masterplan

The British Museum is undertaking its biggest transformation since its founding nearly 300 years ago. This physical and intellectual transformation includes large scale building and gallery transformation, new ways of connecting with audiences and different ways of working. As we look towards this exciting future, we remain guided by the words of our founder Hans Sloane - who dreamed of a museum connecting all arts and sciences, which would be accessible to everyone, everywhere.

National Museum Directors' Council, National Museums Liverpool, World Museum, WilliamBrown Street, Liverpool, L3 8EN