Business Analysis Manager - Global Screening Operations

JPMorgan Chase & Co.; Tampa (FL); Sur place; USD 110 000 - 170 000; Plein temps

Résumé du poste

JPMorgan Chase & Co. seeks a Business Analysis Manager within Global Screening Operations to steer strategic initiatives and improve processes.

You will manage a diverse workload, foster collaboration across teams, and coach staff to high performance, leveraging automation and digital tools to elevate efficiency and client experience. Key qualifications include data analytics, SDLC understanding, and payments domain experience, with strong communication and project management skills.

Qualifications

• Experience in business analysis with a focus on data collection, integrity, utilization and clear requirements.
• Ability to partner with diverse teams, delegate work, coach others and drive cross-functional collaboration.
• Strong digital literacy with demonstrated use of technology to optimize processes and client experience.
• Strategic thinking using data to assess scenarios, risks and guide decisions.
• Solid project management and presentation skills; able to work independently.
• Excellent communication skills and capable of delivering quality service to stakeholders.
• Understanding of the software delivery lifecycle (SDLC) and related methodologies.
• Experience in Payments domain including Compliance, Legal and Audit; proficient with MS Office and PowerPoint.

Responsabilités

• Lead the design and development of business requirements and solutions leveraging data analytics.
• Partner with diverse teams, delegate tasks, coach members and foster collaboration.
• Drive automation and process optimization through cross-functional initiatives.
• Engage senior management with progress updates and risk resolutions.

Connaissances

Data analytics

Delegation & coaching

Digital proficiency

Strategic thinking

Project management

Communication

SDLC understanding

Payments experience

PowerPoint

Description du poste

Embark on a rewarding and challenging career as a Business Analysis Manager with our dynamic team. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

As a Business Analysis Manager - Global Screening Operations within in the Transformation team team, you will be a key player in driving strategic initiatives and operational improvements. You will be responsible for managing a diverse book of work, fostering cross-functional collaboration, and ensuring the delivery of high-quality service within your area of responsibility. Your ability to think strategically, delegate effectively, and coach your team members will be crucial in achieving our common goals. With your advanced computer literacy and digital proficiency, you will be instrumental in implementing automation initiatives and optimizing processes, thereby enhancing our operational efficiency and client experience.

Job responsibilities

• Lead the design and development of business requirements and solutions by leveraging deep knowledge of business analysis principles and data analytics expertise, ensuring alignment with operational policies and precedents.
• Partner with a diverse team of professionals, managing and delegating tasks effectively, fostering an inclusive environment, and coaching team members to achieve their full potential.
• Drive cross-functional collaboration to implement automation initiatives and optimize processes, utilizing advanced computer literacy and digital proficiency.
• Engage with senior management and stakeholders, providing regular updates on program progress in person and via project/program reporting, and collaborating to resolve and arising issues.

Required qualifications, capabilities, and skills

• Demonstrated expertise in conducting business analysis, with a focus on data collection, integrity, utilization, clear and concise requirements, and analysis.
• Proven track record in partnering with diverse teams, with an emphasis on delegation, coaching, and fostering cross-functional collaboration.
• Advanced proficiency in computer literacy and digital proficiency, with a demonstrated ability to effectively use technology to optimize processes and enhance client experience.
• Demonstrated ability in strategic thinking, with a focus on using data to evaluate potential scenarios, assess risks, and collaborate on strategy development.
• Project management and presentation skills, self-reliance and creative problem-solving abilities.
• Strong communication skills and ability to work independently, providing quality service to customers and stakeholders through continuous communication.
• Understand software delivery Lifecycle and have skills in industry standard methodologies and related tasks.
• Payments experience, including Compliance, Legal, and Audit and proficiency in Microsoft Office Suite, including PowerPoint.

Preferred qualifications, capabilities, and skills

• Sanctions and non-Sanctions screening expertise.
• Advanced proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.
• Expertise in data analytics, with a history of developing and interpreting models to offer continuous insight and drive operational improvements.
• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Proficiency in implementing automation solutions to streamline business processes and improve operational efficiency.