Business Analysis Manager

AFA American Fidelity Assurance Company; United States; On-site; USD 120,000 - 160,000; Full time

Job summary

American Fidelity is seeking a senior Business Analysis leader to direct the implementation and ongoing development of its Business Analysis discipline. You will lead the BA team to establish and maintain programs, knowledge areas, policies, processes, and controls to ensure excellence in technology program and project delivery.

You will mentor teams, coordinate resource assignments across projects, and maintain a Center of Excellence proficiency model to share knowledge across the organization.

Qualifications

• Bachelor's degree or higher in a related field is required
• 12 years of experience as a business analyst, with evidence that experience can substitute for a degree
• 10+ years in business analysis-related roles
• 5+ years of management experience in business analysis
• Expert relationship management skills and strong tech/business understanding
• Proficient in business analysis techniques, knowledge areas, and competencies
• Strong knowledge of SDLC and related technology/business areas
• Expert requirements elicitation, analysis, communication, verification, and validation skills
• Knowledge of Business Analysis Body of Knowledge (IIBA)
• Excellent leadership, conflict resolution, and decision-making skills
• Proficient in MS Office, SharePoint; strong business acumen
• Insurance industry knowledge is a plus
• CBAP certification strongly preferred
• Lean/Six Sigma experience a plus
• Insurance coursework or designations strongly preferred

Responsibilities

• Direct and oversee management of the implementation and development of American Fidelity's Business Analysis discipline
• Lead the Business Analysis Team to develop and maintain programs, policies, processes, and controls
• Maintain a Center of Excellence proficiency and competency model for knowledge sharing and support
• Coordinate assignment of BA resources across technical priorities with sponsors and development teams

Skills

Leadership

Stakeholder management

Requirements elicitation

SDLC understanding

Communication skills

Strategic thinking

Mentoring

Change management

Office/SharePoint proficiency

Relationship management

Education

Bachelor's degree in Industrial Engineering, Computer Science, MIS, Business or related field

CBAP certification preferred

Tools

Modeling tools

Forecasting methods

Process mapping

Job description

Candidates must currently reside in the Oklahoma City metro area to be considered for this position. Direct and oversee management of the implementation, ongoing development and execution of American Fidelity's Business Analysis discipline. Lead the Business Analysis Team to develop, establish, and maintain effective programs, knowledge areas, policies, processes, procedures, and controls that ensure excellence in the successful implementation of American Fidelity’s technology programs and projects.

Maintain a Business Analysis Center of Excellence proficiency and competency model that can provide thought leadership, knowledge sharing, and support to other areas within American Fidelity.

Manage and coordinate the assignment of business analysis resources across the organization’s technical priorities in collaboration with the internal business sponsors and technical development teams to ensure adequate, appropriately experienced business analysis coverage.

Requirements

• Bachelor's degree from four-year college or university in Industrial Engineering, Computer Science, Management Information Systems, Business or other related field
• 12 years of experience in a business analyst role with noted and visible proof that experience can be in lieu of a bachelor's degree
• 10 plus years of business analysis related experience
• 5 plus years of management experience in the business analysis discipline
• Expert relationship management skills
• Strong understanding of both technology and business
• Strong working knowledge and expert capability for the execution of business analysis techniques, knowledge areas and competencies.
• Strong understanding of system development life cycles, technology and business
• Expert requirements elicitation, strategic and requirements analysis, communication, verification and validation and proven ability on the use of business analyst tools such as modeling, forecasting, mapping etc.
• Strong understanding of Business Analysis Body of Knowledge form the IIBA
• Excellent leadership skills including visioning, conflict management and resolution, decision making, motivational and directness with care and humility.
• Strong technical knowledge, business acumen and relationship management skills
• Proficient in Microsoft Office projects, SharePoint and an understanding of various technologies and strong business acumen
• Excellent oral and written skills, presentation skills, interpersonal and consultative skills
• Proficient in change guidance
• Expertly think creatively, systematically and visually in order to effectively analyze issues and describe solutions
• Insurance background (not P&C) knowledge a plus
• Expert mentoring of others in the execution of Business Analysis Best Practices including official training sessions
• Strong skills in strategic and creative thinking with an ability to define a change strategy for associated solutions
• Certified Business Analysis Professional (CBAP) strongly preferred
• Lean/Six Sigma experience a plus
• Insurance industry coursework or designations strongly preferred

American Fidelity is a certified Great Place to Work for All! No matter where you work in the organization, you have a chance to make a difference. Our culture focuses on helping Colleagues to be their best! We work hard to make a difference to our Customers and community, focus on teamwork and collaboration and always offer a different perspective - a different opinion. We want to meet you! American Fidelity specializes in the education, public sector, automotive and healthcare industries with products like group and individual life, health and annuity services as well as other financial security products and services. We’re focused on offering a different opinion to our Customers – making things easier for them by providing benefits administration and education.

For our policyholders, we help provide financial security through our benefit offerings, which provide coverage for some of life’s worst events – cancer, accidents, critical illnesses, death and more – and for some of life’s best – childbirth, retirement and more. Learn more about us!

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