Business Analysis Intern at NYS Teachers' Retirement System

Wayne State University; New York (NY); Hybrid; USD 22,730 - 32,373; Part time

Job summary

A higher education institution in New York seeks a Business Analysis Intern to gain hands-on experience in IT documentation management. The role involves learning about technology infrastructure, supporting documentation strategies, and working within a dynamic team. Candidates should be enrolled in a relevant degree program with at least one semester remaining. This is a temporary position offering $20.00 per hour, following a hybrid work schedule. Strong computer skills and effective communication are preferred.

Qualifications

• Candidates must have at least one semester left to complete all degree requirements after the internship.

Responsibilities

• Learn about NYSTRS technology infrastructure and how it is used to support the organization.
• Support modern documentation management strategies for specification and test plan management.
• Work as part of a team of business analysts and developers to document and manage solution knowledge.
• Document current 'as is' business processes.
• Create 'as is' process flows using Visio.
• Create test cases for regression testing.

Skills

Basic computer and hardware troubleshooting skills

Proficient in Microsoft Office 365 (Word, Excel, SharePoint, Outlook, Visio, OneNote)

Strong attention to detail

Good communication skills

Education

Full-time bachelor's or master's degree program in computer science, business information systems, or closely related field

Tools

Visio

Job description

Apply by: All applications must be submitted by 5:00 pm on Sunday, November 23, 2025. Applications received after 5:00 pm will not be considered.

Position Summary

The Business Analysis Intern will gain hands‑on experience and develop solid specification and technical writing skills by working on varied document management projects throughout the IT Enterprise Applications Solutions. The IT Enterprise Applications Solutions Department performs functional and technical specification and test plan management functions for the organization which includes, but is not limited to, the documentation of user requirements, use cases, acceptance criteria, technical solutions and implementations plans.

Minimum Qualifications

Candidates must be enrolled in a full‑time bachelor's or master's degree program in computer science, business information systems, computer information systems, or a closely related field; with at least one semester left to complete all degree requirements after the internship.

Preferred Qualifications

• Proficient with basic computer and hardware troubleshooting skills
• Proficient in Microsoft Office 365 products such as Word, Excel, SharePoint, Outlook, Visio, and OneNote
• Possess strong attention to detail and good communication skills

Work Modality

Currently we have a hybrid work schedule which may be subject to change in the future.

Job Duties

The duties of the Business Analysis Intern include, but are not limited to, the following:

• Learn about NYSTRS technology infrastructure and how it is used to support the organization
• Support modern documentation management strategies for specification and test plan management while helping serve our customers' needs
• Work as part of a team of business analysts, quality assurance and development specialists to document and manage solution knowledge
• Document current "as is" business process
• Create "as is" process flows using Visio
• Create test cases for regression testing and assist with setting them up for automated testing

Salary Grade

This position is a non‑graded position

Salary Range

$20.00 per hour

Job Type

Temporary

EEO STATEMENT

At NYSTRS, diversity, equity, and inclusion are integral to our mission of providing our members with a secure pension and exceptional customer service. We are committed to fostering an inclusive and equitable culture where all diversity is valued and recognized as a source of strength and enrichment across all operations.

NYSTRS is proud to provide equal opportunities to all employees and qualified applicants without regard to race, color, religion, creed, sex, gender expression or identity, national origin, age, ability and disability status, veteran status, marital status, pregnancy status, sexual orientation, citizenship, or any other legally protected class. We are committed to being a workplace that attracts, supports, and retains talented individuals from diverse backgrounds and experiences while championing equal opportunity across recruitment, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All applications to NYSTRS should be done via our website. NYSTRS will never ask you to submit private information via email or direct you to submit private information to another site as part of our recruitment process.