Business Analysis Advisor

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical plan

401(k) with match

Dental and vision

Job summary

PNC Financial Services Group, Inc. is seeking a Business Analysis Advisor based in Pittsburgh, PA to partner with the Product Owner and stakeholders across business, project and technology teams.

You will gather requirements, document user stories and acceptance criteria, and translate business needs into scalable solutions. In collaboration with the Product Owner you will refine requirements, support prioritization, and ensure solutions align with objectives.

Qualifications

• 3+ years of experience as a Business Analyst
• Experience in Agile environments
• Experience eliciting business requirements and developing user stories
• Proficiency in Jira and Confluence
• Project Management experience is a plus

Responsibilities

• Directs research, discovery, collection and interpretation of business requirements.
• Participates in development and review of complex processes and workflows.
• Translates business needs into scalable solutions with stakeholders and technical teams.
• Leads and mentors associates in business analysis practices and reporting.

Skills

Business Analyst experience

Agile experience

Jira & Confluence

Education

Bachelors degree

Tools

Jira

Confluence

Job description

# **Position Overview**At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Advisor within PNC's Enterprise Change Office organization, you will be based in Pittsburgh, PA. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. On the Clarizen (Planview AdaptiveWork) team, you will partner with the Product Owner and stakeholders across the business, project management, portfolio management, and technology organizations to enhance and support the enterprise change management platform. You will gather and analyze business requirements, facilitate stakeholder discussions, document user stories and acceptance criteria, and translate business needs into scalable solutions. In collaboration with the Product Owner, you will help refine requirements, support prioritization decisions, and ensure solutions align with business objectives. You will lead and support initiatives by defining solution needs, evaluating enhancement requests, and partnering with technical teams to deliver integrations, enhancements, and defect resolutions. You will also participate in SAFe Agile ceremonies, support production releases, and serve as a liaison between business and technology teams throughout the solution lifecycle. Preferred Qualifications: •3 + years' of experience as a Business Analyst • Experience working in Agile environments • Experience eliciting business requirements and developing user stories • Proficiency in Jira and Confluence • Project Management experience is a plusPNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.# **Job Description*** Directs the research, discovery, collection and interpretation of business requirements. Participates in the development and review of complex processes and procedures, workflow analytics and reporting. May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.* Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams. Independently mentors, leads, and coaches other associates to affect knowledge transfer. Oversees the development and maintenance of all applicable policy and procedure documentation.* Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with senior level stakeholders and technology teams on complex business requirements.* Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment. Provides direction for the successful deployment of projects. Drives the development, analysis and distribution of complex reporting.PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:* **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.* **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.# **Qualifications**Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.## **Preferred Skills**Business Needs, Business Processes, Data Analytics, Decision Making, Management Reporting, Prioritization, Waterfall Model## **Competencies**Analytical Thinking, Business Assessment, Business Process Modeling, Consulting, Effectiveness Measurement, Information Capture, Problem Solving, Process Management, Project Management, Requirements Analysis, Software Product Business Knowledge## **Work Experience**Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.## **Education**Bachelors## **Certifications**No Required Certification(s)## **Licenses**No Required License(s)## **Language Assessments**No Required or Preferred Language Assessments# **Benefits**PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.