Business Account Expert

T-Mobile; Town of Florida (NY); On-site; USD 40,000 - 103,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Stock Grants

Stock Purchase Plan

Paid Time Off

Paid Holidays

Parental Leave

Family Building Benefits

Job summary

T-Mobile for Business is seeking an Inside Sales Representative to market our wireless voice and data solutions to existing and new customers in a hunter role. You will mine and grow accounts through solution-based selling, analyzing needs to tailor offerings and maintain monthly quotas.

A high-volume outreach approach and strong rapport-building are essential. Required education includes an Associate's Degree with under 2 years in related sales or outbound call center experience; Salesforce

Qualifications

• Associate's Degree General is required.
• Less than 2 years in outbound call center or related sales position is required.
• Experience in customer service, sales, and/or retention is preferred.

Responsibilities

• Daily customer communication and follow-up via calls, emails, and online meetings.
• Research to understand customer needs and opportunities; tailor product/service messaging.
• Manage complete sales process from initial call to order finalization.
• Attend product and service training to gain in-depth knowledge of offerings.

Skills

Organization

Multi-tasking

Communication

LinkedIn

ZoomInfo

Education

Associate's Degree General

Tools

Salesforce.com

Job description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview

As an Inside Sales Representative in the T-Mobile for Business Channel, you will play a crucial role in marketing our company's portfolio of business products and services to both existing and new customers. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved markets. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully acquiring accounts within an assigned geographic territory. You are accountable for a high volume of customer calls and maintenance of assigned accounts. You would be a great fit for our team if you like to combine your superior listening and communication skills and outgoing personality to build instant customer rapport to achieve your sales targets!

Job Responsibilities

• Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments.
• Perform research to understand customer’s unique needs, key contacts, and potential business opportunities. Using research, select appropriate product/service information messaging to meet the needs of individual customers.
• Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with.
• Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services.

Education

• Associate's Degree General (Required)

Work Experience

• Less than 2 years Outbound Call Center or a related sales position (Required)
• Less than 2 years Experience in customer service, sales, and/or retention (Preferred)

Knowledge, Skills and Abilities

• Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a sense of urgency and accuracy.
  Task management ability to work well in a dynamic, fast changing environment that requires a high degree of multi-tasking (Required)
• Customer Relations Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings (Preferred)
• SalesForce.com Proficiency with salesforce.com. Enter and update Activities/Events; appointments, calls, contacts to ensure accurate reporting on a timely basis. (Preferred)
• Communication Superior listening skills, confident communicator; speak with clarity and positive tone (Required)

Licenses and Certifications

Requirements

• At least 18 years of age
• Legally authorized to work in the United States

Travel

Travel Required (Yes/No):No

DOT Regulated

DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

T-Mobile's Commitment

Total Target Cash Pay Range: $56,900 - $102,600, inclusive of target incentivesBase Pay Range: $39,830 - $71,820The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidate’s actual pay will be based on various factors, such as work location, qualifications, andexperience, so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location, click here.

At T-Mobile, employees in regular, non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part‑time employees annually - paid parental and family leave, family building benefits, back‑up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long‑term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [e-mail] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non‑accommodation related requests.