Bus/ Van Driver

Kingsport, TN; Kingsport (TN); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in public transport is seeking dedicated transit vehicle operators. This role involves safely transporting passengers, providing exceptional customer service, and ensuring compliance with city safety policies. Ideal candidates will possess strong driving skills, a valid Commercial Driver’s License, and a passion for community service. Join a team that values safety and professionalism while making a positive impact in the Kingsport area. If you're ready to take on a rewarding challenge and contribute to the city's transportation needs, this opportunity is for you.

Qualifications

• Must possess a valid Commercial Driver’s License with passenger endorsements.
• Knowledge of city routes and schedules is essential.

Responsibilities

• Operate transit vehicles safely and assist passengers as needed.
• Collect fares, maintain logs, and ensure vehicle cleanliness.
• Communicate effectively with passengers and dispatch.

Skills

Customer Service

Driving Skills

Communication

Decision Making

Knowledge of Local Streets

On-board Vehicle Technologies

Basic Arithmetic

Preventative Maintenance

Education

High School Diploma or Equivalent

Tools

2-way Radios

Job description

Operate transit type vehicles to transport passengers within defined areas of Kingsport.

Responsibilities:

• Operate any KATS vehicle in a safe and careful manner according to the laws of the State of Tennessee in all types of weather and traffic conditions to pick up and deliver passengers.
• Report for duty at the designated times as assigned, in full regulation uniform and in possession of all necessary equipment.
• Assist passengers onto and debarking from vehicle and enforce adherence to city safety methods and policies.
• Operate a wheelchair lift and assist passengers with all required safety securements while showing sensitivity to their specific needs.
• Collect fares and punch transfer tickets. Complete daily log sheets of route times, passenger counts, and fare types to provide statistical information on route usage.
• Maintain communication with the dispatcher using 2-way radios.
• Maintain scheduled route and trips as directed by dispatcher.
• Announce time and transfer points over bus intercom, as required by ADA.
• Ensure safety of bus and passengers while on route.
• Communicate accidents and unusual occurrences; complete incident and accident report forms as necessary.
• Have full knowledge of routes, schedules, and fares and provide this information to passengers in a courteous and professional manner upon request.
• Greet all passengers upon entry and exit.
• Perform physical and visual vehicle inspections daily, reporting any defects.
• Clean interior and exterior; decorate vehicle according to type of festivity for identification of city and event(s).
• Perform other duties as assigned.

Qualifications:

• Knowledge or ability to learn the streets, locations, and addresses found within the City of Kingsport.
• Must be customer-oriented, friendly, and professional to provide excellent face-to-face customer service.
• Must have excellent driving skills.
• Must be able to maintain medical requirements of the CDL (Commercial Driver’s License).
• Must be able to operate on-board vehicle technologies.
• Must be able to communicate positively with the general public and coworkers in a fast-paced changing environment.
• Must possess quick decision-making skills at all times.
• Knowledge of the various bus/van schedules and routes provided to the public by the city.
• Knowledge of applicable policies, procedures, and regulations of the City of Kingsport.
• Skill in performing routine preventative maintenance of the vehicle.
• Skill in establishing and maintaining effective and friendly working relationships with team members, the public, and other city department personnel.
• Must be a positive City ambassador while being able to enforce policies/rules.
• Skill in performing basic arithmetic calculations.
• Must be able to communicate with passengers and write reports of activities.
• Ability to use and understand the workings of all onboard technology.

Minimum Requirements:

High school graduate or high school equivalent; experience equivalent to commercial driving or similar preferred. Applicant must possess a valid Tennessee/Virginia Commercial Driver’s License, Class C or higher, with passenger (P) endorsements; OR must be able to obtain within 90 days of employment.