Bus Stop Management Superintendent

City of New York; New York (NY); On-site; USD 90,000 - 98,000; Full time

Job summary

The City of New York’s Department of Transportation seeks a Bus Stop Management Superintendent to lead a large team responsible for traffic control devices citywide. You will oversee installation, maintenance, and repair of bus stop signs and related structures, coordinating with DOT crews and DDC contractors to ensure timely delivery of projects.

You will lead field meetings, monitor performance indicators, and produce detailed reports while guiding staff and ensuring safety, accountability,

Qualifications

• Experience as Supervisor of Traffic Device Maintainers for NYC DOT, or four years of hands-on maintenance of mechanical equipment with at least two years in a supervisory role.

Responsibilities

• Oversee production, installation, maintenance, and repair of traffic control devices citywide, including signs and bus stop signs and related structures.
• Coordinate project implementation with DOT crews and DDC contractors; provide technical guidance to Bus Stop Management staff.
• Prepare daily performance indicators and compile weekly/monthly reports; review and evaluate work orders.
• Manage fleet operations and oversee material and tool requisitions to ensure continuity of operations.
• Utilize SIMS to track traffic sign installations and support Vision Zero initiatives.
• Supervise supervisory staff, assign tasks, and ensure proper attendance and CityTime recordkeeping.

Skills

Supervisor experience

Mechanical equipment maintenance

Job description

• Job Category: Public Safety, Inspections, & Enforcement
• Salary Band: $90,000 to $100,000
• Compensation: USD 89,884 - USD 97,989

Job Description

In order to be considered for this position candidate must be serving permanently in title, or be reachable on DOT's promotion list.

Traffic Control & Engineering (TCE) is seeking a highly experienced and dedicated professional to serve as Bus Stop Management Superintendent. Reporting to program leadership, the selected candidate will oversee a large team responsible for the production, installation, maintenance, and repair of traffic control devices, including traffic signs, bus stop informational signs, bus stop regulation signs, structures, and their supports, citywide. The successful candidate will coordinate project implementation in collaboration with DOT crews and Department of Design and Construction (DDC) contractors, while providing technical guidance to Bus Stop Management staff. Active participation in field meetings with construction contractors is required to ensure alignment, compliance, and timely delivery of projects. Key responsibilities include preparing daily performance indicators; compiling detailed weekly and monthly reports; reviewing and evaluating work orders; managing fleet operations; and overseeing material and tool requisitions to maintain operational continuity. The incumbent will also support Street Improvement Projects and Vision Zero initiatives and utilize the Sign Information Management System (SIMS) to track and streamline traffic sign installations. When required, the individual will attend examinations before trial to represent the department. In addition, this role will supervise supervisory staff to ensure timely completion of assignments, proper attendance management, and accurate CityTime recordkeeping. Responsibilities include reviewing daily work assignments for compliance with standard operating procedures, allocating tasks, providing clear direction, conducting supervisor training, and scheduling work audits to verify proper installation, relocation, or removal of regulatory signage. This position requires a proactive leader with strong organizational and managerial skills and a demonstrated commitment to operational efficiency, accountability, and safety. The candidate will be expected to work collaboratively and inclusively, fostering professional growth and maintaining effective communication with all stakeholders. This role offers the opportunity to join a team committed to improving safety, accessibility, and mobility across New York City.

The Department of Transportation’s (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. DOT is an equal opportunity employer, committed to recruiting and maintaining a diverse workforce in an open and inclusive environment. Transportation Planning and Management (TPM) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division’s responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists.

Traffic Control & Engineering is responsible for administration, engineering and operations related to the installation, manufacturing, maintenance and removal of signs, flexible bollards, moveable barriers, in-house traffic sign production and other traffic control devices. The office draws on the expertise and talents of engineers, sign designers, planners, inspectors, IT experts, analysts, and others to help the agency achieve Vision Zero and other city goals.

SUP TRAFFIC DEVICE MAINT L2&L3 - 9090A

Qualifications

For Appointment to Assignment Level II and Assignment Level III

1. At least one year of experience as a Supervisor of Traffic Device Maintainers working for the NYC Department of Transportation; or
2. Four years of recent, satisfactory, full-time, practical experience maintaining, servicing and repairing mechanical equipment, including two years in a supervisory capacity.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.