Bus Relationship Mgr II

Desert Financial Credit Union; Phoenix (AZ); On-site; USD 90,000 - 120,000; Full time

Job summary

Desert-Financial-Credit-Union in Phoenix, AZ seeks a Business Relationship Manager II to drive CRE lending opportunities, manage a portfolio of loans, and build strong partnerships with borrowers and referral networks.

The role emphasizes ground-up construction deals, regulatory compliance, and delivering high-quality service to members while expanding the credit union's CRE capabilities and market presence.

Qualifications

• Bachelor's degree in Business or related field required.
• 5+ years of Commercial Real Estate Lending experience required.
• Strong business development and relationship management skills.
• Knowledge of commercial lending regulations and credit analysis.
• Ability to manage multiple priorities in a fast-paced lending environment.
• Excellent communication and presentation skills across diverse audiences.
• Proficiency with Microsoft Office and CRM tools.
• AZ Driver License required.

Responsibilities

• Develop CRE loan pipeline focused on construction and ground-up development.
• Manage portfolio of loan applications and active loans with timely processing.
• Build and maintain relationships with internal and external partners.
• Ensure compliance with credit policy and regulatory requirements.

Skills

Business development

Relationship management

Credit analysis

Financial analysis

CRM tools

MS Office

Communication skills

Driver license

Education

Bachelor's degree in Business Administration

Tools

CRM tools

Microsoft Office

Job description

The Business Relationship Manager II is responsible for developing new commercial real estate (CRE) business relationships, with an emphasis on ground-up construction and other complex CRE lending opportunities, while maintaining and growing existing business member relationships. This role actively builds referral networks, identifies new lending opportunities, and serves as the primary point of contact for borrowers throughout the loan process. The Business Relationship Manager II also manages an individual portfolio of CRE loans, ensuring a high level of credit quality, compliance, and member satisfaction.

What you will do here:

Business Development & Relationship Growth — Develop a consistent CRE loan application pipeline, with a heavy emphasis on CRE construction and ground-up development deals. Network and expand the referral base through daily sales calls, community involvement, and participation in business and industry events. Proactively identify new CRE borrowers and initiate relationships with prospective business members seeking CRE lending solutions.

Portfolio & Loan Management — Manage an individual portfolio of loan applications and active loans to ensure timely processing, accurate documentation, and consistent communication. Provide necessary financial information and documentation to support portfolio monitoring and exception management. Ensure adherence to regulatory requirements, credit policy, and quality control standards.

Relationship Management & Communication — Build and maintain strong relationships and consistent communication with internal and external partners throughout all phases of the loan and account opening process. Maintain consistent and transparent communication with management and key stakeholders regarding prospect status, new business opportunities, and referral activity. Acquire, manage and retain a high-quality, profitable loan portfolio.

Product and Market Expertise — Maintain expert knowledge of business products, services, and documentation requirements, including business loans, deposits, and treasury management solutions. Develop and stay current on market and industry conditions, construction lending practices and trends, and regulatory changes through ongoing education and industry engagement.

Perform other job-related duties as assigned.

What you will need:

Bachelor's degree in Business or related field; or equivalent combination of education and/or experience required.

5+ years of Commercial Real Estate Lending experience required.

Be highly driven with strong business development and relationship management skills; ability to identify new CRE opportunities, develop and execute effective sales plans, and build lasting member relationships required.

Have in-depth knowledge of commercial lending regulations, credit structure, and financial analysis practices, with the ability to evaluate credit risk, identify trends, and ensure compliance with policies and documentation standards required.

Demonstrated ability to work independently and manage multiple priorities in a fast-paced, high-volume lending environment; highly organized with strong task prioritization skills and the ability to meet strict deadlines with accuracy and attention to detail required.

Demonstrates outstanding communication and relationship-building skills, effectively delivering information and presentations with clarity and professionalism across diverse audiences required.

Proficiency with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and the ability to quickly learn and apply new financial systems and CRM tools required.

AZ Driver License required.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For additional information about our organization, careers, and benefits visit: http://www.desertfinancial.com/careers.

Qualifications

Education

Required

Bachelors or better in Business Administration.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.