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Join a dynamic team at a well-established restaurant where you can make every meal special! This role focuses on providing exceptional guest service while ensuring a clean and inviting dining environment. As part of a family-oriented workplace, you'll have the opportunity to grow your career in a supportive atmosphere that values your contributions. If you are passionate about customer satisfaction and enjoy working in a fast-paced environment, this is the perfect opportunity for you to shine and make a difference in the lives of our guests.
At Perkins Restaurant & Bakery, our employees are part of the Perkins extended family and the families we serve. You'll be responsible for making special days memorable and everyday meals something extraordinary. At Perkins, we have experienced years of success through ensuring 100% guest satisfaction on every visit. If you want to work and grow with a company that has a proven track record of success, unmatched commitment to their employees, and employs the best in the industry, you are in the right place! We respect one another for our talent, creativity, and individual differences. We bring our greatest individual strengths to achieve success as a team. If career growth is what you are looking for - we got that too!
SUMMARY OF POSITION
Provides friendly and efficient service to guests. Performs all duties to maximize guest satisfaction and quality of work environment as directed by the manager on duty. Cleans and resets tables and maintains the guest service areas of the restaurant according to company policies, procedures, programs, and performance standards.
POSITION ACTIVITIES AND TASKS
Reports to work well-groomed, in clean and proper uniform, and practices good personal hygiene.
Prior to meal service, sets dining tables with dishes, silverware, glassware, and condiments as required.
Following meal service, removes soiled dishes, silverware, linens, and glassware from dining tables by placing them on a serving tray and wipes tables, chairs, and walls next to tables clean with sanitizer.
Clears crumbs onto serving tray and wipes tables clean.
Vacuums the floor directly under and around dining tables.
Maintains cleanliness of his/her stations and work areas.
Performs side work during shift downtime including but not limited to: rolling silverware, restocking condiment holders, cleaning work areas, and cleaning bathrooms.
Refills ice bins in service station and bar.
Delivers clean dishes to the cooks or expo line.
Keeps General Manager and Manager on Duty informed of problems and/or issues and proposes alternative solutions for consideration.
Sweep, mop, or vacuum floors throughout the restaurant.
Empty trash containers at expo, service station, and behind the bar.
Clean spills or accidents in a thorough and timely manner.
Perform cleaning or maintenance tasks as requested such as light bulbs, blinds, and cleaning drains and bathrooms.
PHYSICAL REQUIREMENTS/ENVIRONMENT/WORKING CONDITIONS
Extensive standing and walking for up to 8 hours.
Must be able to see at a distance (20 feet), at close range (12 inches), distinguish between shapes, and utilize peripheral vision to avoid hazards.
Must be able to communicate clearly.
Exposure to heat, steam, smoke, and cold.
Reaching heights of approximately 6 feet and depths of 2 ½ - 3 feet.
Must have a high level of mobility/flexibility in space provided.
Must have time management skills.
Must be able to fit through openings 30” wide.
Must be able to work irregular hours under heavy pressure/stress during busy times.
Bending, reaching, walking.
Exposure to dish and cleaning chemicals.
SUPERVISION RECEIVED:
Receives direction and training from the Manager on duty regarding specific procedures and assignments.
KNOWLEDGE AND SKILL REQUIRED:
Basic skills such as sanitation, safety, and customer service can be taught through in-house training.
EXPERIENCE REQUIRED:
None.
Disclaimer:
This position description is not intended, and should not be construed to be, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended, however, to be an accurate reflection of those principal job elements essential for making decisions related to job performance, employee development, and compensation. As such, the incumbent may perform other duties and responsibilities as required.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Perkins Corporate.