Bus Operator (Full-Time, Orem)

Utah Transit Authority; Orem (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization as a Bus Operator, where safety and customer service are paramount. You will receive comprehensive training to operate passenger buses and ensure the safety of both customers and equipment. This role offers impressive opportunities for advancement within a stable organization dedicated to serving the community. Enjoy a fulfilling career with comprehensive benefits, including health insurance, paid time off, and retirement options. If you are passionate about making a difference and providing excellent service, this is the perfect opportunity for you.

Benefits

Health, dental, and vision insurance

Paid time off

Retirement options

Tuition reimbursement

Free transit passes

Onsite health clinics

Employee assistance program

Wellness programs

Discounted fitness memberships

Paid parental leave

Qualifications

• Must complete a paid training program and pass required exams.
• At least one year of customer service experience is required.

Responsibilities

• Perform vehicle inspections and communicate with dispatch and customers.
• Collect fares and follow safety guidelines while operating buses.

Skills

Customer Service

Problem-Solving

Effective Communication

Report Writing

Physical Fitness

Education

Completion of UTA’s PAID Bus Operator Training

High School Diploma or Equivalent

Job description

Job Summary

*NO CDL EXPERIENCE REQUIRED TO APPLY*

Our bus operators are the face of UTA! Safety and excellent customer service are the top priorities for this position. UTA is committed to hiring the best and brightest for this critical role. We will provide training on operating UTA passenger buses and maintaining safety for customers and equipment.

Responsibilities include performing standard pre-trip and post-trip vehicle inspections, communicating with dispatch, customers, and supervisors, answering customer questions, collecting fares, and following UTA guidelines, operating rules, and procedures. If you seek a long-term, fulfilling career, consider becoming a Bus Operator for UTA. Opportunities for advancement are impressive, benefits are comprehensive, and working for a stable organization serving the community provides a sense of belonging and progress.

Minimum Qualifications

• Education/Training: Completion of UTA’s PAID Bus Operator Training/Certification Program, including passing all required exams.
• Experience: One year in a customer service role with problem-solving skills and customer inquiry resolution.
• At least 21 years of age.
• Valid driver license with no more than 2 moving violations in the past 3 years.
• No convictions for DUI, drug-related offenses, or felonies within the past 10 years.
• Familiarity with the Wasatch Front is preferred but not required.
• Obtain and maintain a DOT medical card (paid by UTA).
• Pass the written Class “B” CDL test, including Air Brakes and Passenger Endorsements, before the paid training begins.
• Ability to communicate effectively with supervisors and customers, both orally and over radio.
• Ability to read and understand training materials, manuals, and safety rules.
• Prepare clear reports of incidents and accidents.
• Operate passenger buses safely.
• Report on time for assigned shifts and meet schedule demands.
• Perform physical activities including walking, lifting up to 50 lbs, reaching, pushing, pulling, kneeling, crouching, balancing, bending, and prolonged sitting or standing.
• Regular and predictable attendance is required.

Note: Equivalent education and experience may be considered.

Start Dates:

• June 3rd, 2025
• July 1st, 2025
• July 27th, 2025
• August 23rd, 2025

Benefits:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (after 60 days), with flexible spending accounts.
• Onsite health and wellness clinics at no cost.
• Paid time off: 14 days in the first year, increasing to 19 days after one year.
• 10 paid holidays, with additional floating holidays with tenure.
• Retirement options including a pension plan and 457 contribution plan.
• Tuition reimbursement for higher education.
• Training, development, and career growth opportunities.
• Paid parental leave after 12 months.
• Free transit passes for employees and dependents.
• Employee assistance program, wellness programs, on-site fitness facilities, and discounted memberships.

For more details, visit: https://jobs.jobvite.com/rideuta/#benefits

Pay Rate: $20.00/hr during training (up to 11 weeks). Post-training, $25.16/hr with guaranteed increases every six months up to $29.41/hr over four years.

Application Deadline: Monday, May 19th, 2025 at 5:59 PM.

UTA is an Equal Opportunity Employer. Women, minorities, and people with disabilities are encouraged to apply. Accommodations for disabilities are available upon request. UTA is a drug-free workplace subject to federal testing regulations. Employment is contingent on a successful drug test and compliance with safety regulations.