Bus Operator (Full-Time, Orem)

Utah Transit Authority; Orem (UT); On-site; USD 10,000 - 60,000; Full time

Job summary

The Utah Transit Authority is seeking Bus Operators who prioritize safety and customer service. The role involves operating passenger buses, performing vehicle inspections, and providing excellent service to the community. With comprehensive benefits and opportunities for advancement, this is a fulfilling long-term career choice.

Benefits

Health, dental, vision insurance

Paid time off and holidays

Retirement options including Pension Plan

Tuition reimbursement for higher education

Free transit passes for employees and dependents

Qualifications

• One year in a customer service role.
• Ability to communicate effectively with supervisors and customers.
• Ability to operate passenger buses safely.

Responsibilities

• Perform pre-trip and post-trip vehicle inspections.
• Collect passenger fares and follow UTA guidelines.
• Communicate information to dispatch and customers.

Skills

Customer Service

Problem Solving

Communication

Education

Completion of UTA’s PAID Bus Operator Training

Job description

Our bus operators are the face of UTA! Safety and excellent customer service are the top priority for this position, and UTA is working diligently to identify and hire the best and brightest for this critical role. We will teach you everything you need to know about operating UTA passenger buses and keeping customers and equipment safe. Responsibilities include performing standard pre-trip and post-trip vehicle inspections, communicating information to the dispatch center, customers, and supervisors, answering questions from customers and others, collecting passenger fares, and following UTA guidelines, operating rules, and procedures. If you seek a long-term, fulfilling career, consider becoming a Bus Operator for UTA. Opportunities for advancement are impressive, benefits are comprehensive, and working for a highly successful and stable organization in service to the community provides a sense of peace, belonging, and progress.

Minimum Qualifications

Education/Training

Description

Job Summary

*NO CDL EXPERIENCE REQUIRED TO APPLY*

Our bus operators are the face of UTA! Safety and excellent customer service are the top priority for this position, and UTA is working diligently to identify and hire the best and brightest for this critical role. We will teach you everything you need to know about operating UTA passenger buses and keeping customers and equipment safe. Responsibilities include performing standard pre-trip and post-trip vehicle inspections, communicating information to the dispatch center, customers, and supervisors, answering questions from customers and others, collecting passenger fares, and following UTA guidelines, operating rules, and procedures. If you seek a long-term, fulfilling career, consider becoming a Bus Operator for UTA. Opportunities for advancement are impressive, benefits are comprehensive, and working for a highly successful and stable organization in service to the community provides a sense of peace, belonging, and progress.

Minimum Qualifications

• Completion of UTA’s PAID Bus Operator Training/Certification Program, including passing all required exams.

• One year in a customer service role with the ability to solve problems and resolve customer inquiries.
• At least 21 years of age.
• Safe driver with a valid driver license and no more than 2 moving violations in the past 3 years.
• No convictions for driving under the influence of alcohol, drugs, or felonies within the past 10 years.
• Familiarity with the Wasatch Front is preferred but not required.
• Obtain and maintain a Department of Transportation (DOT) medical card(paid by UTA)
• Pass the written Class “B” CDL test, with Air Brakes and Passenger Endorsement tests prior to the start of the paid training program
• Ability to communicate effectively with supervisors and customers, maintaining good interpersonal relations both orally and over the radio.
• Ability to read and understand training materials, operating manuals, and safety rules directives.
• Ability to prepare legible written reports of incidents and accidents.
• Operate any and all passenger buses safely.
• Report for assigned shift on time.
• Meet schedule demands, scheduled shifts, and departures.
• Perform physical requirements including walking, lifting up to 50 lbs occasionally, carrying up to 15 lbs, reaching, pushing, pulling, kneeling, crouching, balancing, bending, and prolonged sitting and standing.
• Regular and predictable attendance is required.

OR an equivalent combination of relevant education and experience.

This job requires regular and predictable attendance.

Tentative Start Dates:

• June 3rd, 2025
• July 1st, 2025
• July 27th, 2025
• August 23rd, 2025

UTA’s benefits package for full-time operators includes:

• Health, dental, vision, life/AD&D, short-term and long-term disability insurance (eligible after 60 days of employment), with Flexible Spending and Dependent Care accounts. Coverage includes domestic partners (eligibility affidavit required).
• Onsite Health and Wellness Clinics for medical care at no cost to employees, spouses, domestic partners, and dependents.
• 14 days of accrued paid time off in the first year (9 personal days and 5 vacation days), increasing to 19 days after the first year.
• 10 paid holidays, with additional floating holidays awarded with tenure.
• Retirement options include a Pension Plan with a 5-year vesting schedule and a 457 Contribution Plan, available after Operator training graduation.
• Generous tuition reimbursement for higher education degrees (bachelor, master, or PhD), with prior approval required.
• Training, development, and career advancement opportunities.
• Paid parental leave for birth, adoption, and child placement (after 12 months of employment).
• Free transit passes for employees, spouses, and dependents.
• Employee assistance program including counseling, legal services, and financial planning.
• UTA Well – a wellness program supporting health and wellness for employees and dependents.
• Free on-site fitness facilities and discounted memberships to VASA.

For more information on UTA’s Total Rewards benefits package, please visit: https://jobs.jobvite.com/rideuta/#benefits

Pay Rate: $20.00/hr during training (up to 11 weeks). $25.16/hr after training, with guaranteed pay increases every six months for four years, up to $29.41/hr.

Close Date: Tuesday 27nd, 2025 @ 5:59 PM

*Utah Transit Authority is an Equal Opportunity Employer. Women, minorities, and people with disabilities are encouraged to apply. Applicants needing accommodations should contact UTA Human Resources at 801-287-2324 with at least two workdays' notice. This workplace is drug-free and subject to federal drug and alcohol testing regulations. Employment offers are contingent upon a successful pre-employment drug test. Employees are subject to random testing for drug and alcohol use.*