Bus Operator (Full-Time)

Chattanooga Area Regional Transportation Authority; Chattanooga (TN); On-site; USD 38,000 - 52,000; Full time

Job summary

Chattanooga Area Regional Transportation Authority is seeking a Bus Operator to safely operate a bus on assigned routes while delivering excellent customer service. The role requires adherence to schedules, fare collection, and assisting passengers, including accessibility support.

Strong communication with dispatch and CARTA personnel is essential. Ideal candidates will have a Class B CDL with a Passenger endorsement, a valid DOT medical card, and the ability to handle stressful situations

Qualifications

• CDL Class B with Passenger endorsement and clean driving record.
• Valid DOT medical examination card.
• Strong communication and interpersonal skills.
• Ability to safely operate a large vehicle in varying traffic and weather conditions.
• Familiarity with two-way radio communication procedures.
• High school diploma or equivalent preferred.

Responsibilities

• Operate a bus on an assigned route while adhering to schedules and safety regulations.
• Monitor fare collection using the fare box.
• Answer passenger inquiries regarding routes and CARTA services.
• Assist disabled and elderly passengers with boarding and exiting as needed.
• Prepare detailed reports regarding incidents and mechanical issues.
• Maintain courteous, professional demeanor with passengers and the public.

Skills

CDL Class B with Passenger endorsement

DOT medical card

Communication skills

Interpersonal skills

Operate large vehicle safely

Two-way radio procedures

Education

High school diploma or equivalent

Job description

The Bus Operator is responsible for safely operating a bus on an assigned route while providing excellent customer service to passengers. This role ensures adherence to schedules, assists passengers as needed, and maintains communication with dispatch and other CARTA personnel. The operator must also handle fare collection, operate accessibility equipment, and report incidents or mechanical issues in a timely manner.

Essential Duties and Responsibilities

Other duties may be assigned that are in keeping with the goals and objectives of CARTA.

• Operate a bus over an assigned route while adhering to schedules and safety regulations.
• Monitor and ensure proper fare collection using the fare box.
• Answer passenger inquiries regarding routes, schedules, and CARTA services.
• Assist disabled and elderly passengers with boarding and exiting as needed.

Safety & Accessibility

• Operate wheelchair lifts and ensure securement of wheelchairs when required.
• Make ADA announcements if the automated system is not functioning.
• Communicate with CARTA personnel via two-way radio regarding operational concerns.

Reporting & Communication

• Prepare detailed written reports regarding accidents, incidents, breakdowns, and mechanical issues.
• Maintain a courteous and professional demeanor when interacting with passengers, the public, and fellow employees.

Qualifications

Education

• High school diploma or equivalent preferred.

Experience

• Prior experience in commercial driving, transportation, or customer service is a plus.

Skills

• Commercial Driver License (minimum class B) with a Passenger endorsement.
• Maintain a valid Department of Transportation medical examination card.
• Strong communication and interpersonal skills.
• Ability to operate a large vehicle safely in varying traffic and weather conditions.
• Ability to handle stressful situations and provide excellent customer service.
• Familiarity with two-way radio communication procedures.