Bus Operator

METRO Regional Transit Authority; Akron (OH); On-site; USD 24,796 - 35,817; Full time

Benefits offered by this job

Medical, Rx, Dental, Vision insurance

Paid holidays and vacation

OPERS retirement contribution

Educational reimbursement

Job summary

METRO Regional Transit Authority is seeking Bus Operators to drive company-owned buses on fixed routes, demand response, or trippers, ensuring safe and professional passenger transport. Operators will follow directions from supervisors and dispatchers and may vary routes with service type.

Responsibilities include collecting fares, performing pre-trip inspections, and assisting passengers with schedule information while maintaining high safety standards.

Qualifications

• Must have a valid Ohio Driver's License with no more than 2 points.
• Must be at least 18 years of age.
• Customer service experience required.
• Must have a valid Temporary CDL Class B permit with Passenger Endorsement, General Knowledge and Air Brakes sections and the ability to obtain and maintain a valid CDL Class B with Passenger Endorsement.

Responsibilities

• Operate all METRO RTA vehicles as assigned.
• Monitor passenger counts when requested by supervision.
• Provide optimal customer service while transporting passengers timely, safely, and efficiently.
• Collect applicable fare from passengers.
• Complete pre-trip inspections for safe vehicle condition.
• Assist passengers with schedule information when applicable.
• Complete incident/accident reports as needed.
• May assist with route training of bus operators.

Skills

Customer service experience

Valid driver’s license

Job description

Description

The Bus Operator drives a company-owned vehicle to pick up and discharge passengers on a specific route in a safe and professional manner. Operators may sign for fixed routes, demand response or trippers. The route schedules vary depending on whether the operator is driving a fixed route run or demand response service.

The Bus Operator drives a company-owned vehicle to pick up and discharge passengers on a specific route in a safe and professional manner. Operators may sign for fixed routes, demand response or trippers. The route schedules vary depending on whether the operator is driving a fixed route run or demand response service.

Responsible to the Operations Manager but will routinely take written and verbal instructions from road supervisors and/or dispatchers for day-to-day operations. There are no direct or indirect reports for this position.

Examples of Duties

To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions described in this position. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this position.

• Operate all types of METRO RTA vehicles, as assigned.
• Monitor passenger counts when requested to do so by supervision.
• Provide optimum customer service while transporting passengers timely, safely, and efficiently.
• Collect all applicable fare (money, tickets, passes, transfers) from passengers.
• Must complete pre-trip inspections to ensure safe condition of coach.
• Assist passengers with schedule information when applicable.
• Must complete incident/accident reports as the need arises.
• May assist with route training of bus operators.

The above statements reflect the general details considered necessary to describe the principal functions of the job necessary for its classification and shall not be interpreted as a detailed description of all the work processes that may be inherent in the job.

Typical Qualifications

Education Qualifications, Experience and Requirements

• Must have a valid Ohio Driver's License. Must have no more than 2 points.
• Must be at least 18 years of age.
• Customer service experience required.
• Must have a valid Temporary CDL Class B permit with Passenger Endorsement, General Knowledge and Air Brakes sections and the ability to obtain and maintain a valid CDL Class B with Passenger Endorsement.

Supplemental Information

Physical Demands Of The Job Include The Following

• Operators must be able to pass a D.O.T. physical examination.
• Operators must take and pass drug and/or alcohol tests in accordance with METRO's Drug and Alcohol Abuse Policy.
• Standing – Frequently
• Walking – Frequently
• Sitting – Frequently
• Lifting – Occasionally
• Carrying – Occasionally
• Pushing – Occasionally
• Pulling – Occasionally
• Climbing – Frequently
• Kneeling – Occasionally
• Reaching – Frequently

Work Environment

• 10% indoors
• 90% outdoors, with direct exposure to diesel fumes, odors, and dirt.

Benefits

METRO rewards its team members by supplying an exceptional benefits package that delivers quality and value while satisfying the diverse needs of our workforce. METRO provides or offers the following:

• Competitive compensation, awarded according to job description and experience or according to union contract.
• Generous benefits including Medical, RX, Dental, vision, AD&D, Life Insurance provided at one low cost premium. METRO also offers a very low deductible, out-of-pocket maximum, and co-insurance for both individual and family coverage.
• Contribution towards gym or other exercise program.
• Discounts on various items, such as phones and computers.
• Paid holidays, personal days, and vacation.
• Ohio Public Employees Retirement System (OPERS) and picks-up 3% of your required contribution.
• A voluntary Deferred Compensation program
• An Employee Assistance program
• An Educational Reimbursement program