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WeDriveU is seeking a Shuttle Driver/Tour Guide in Pasadena, CA. The role combines safe driving, route navigation, and acting as a tour guide on open-air electric shuttles with 62 passenger capacity.
You will adhere to schedules, safety checks, and provide exceptional rider service throughout trips. The position demands flexible hours, the ability to operate under varying weather and terrain, and strict compliance with DOT and transit regulations.
WeDriveU is the leader in shared mobility solutions that connect communities, campuses, and workplaces. WeDriveU operates private shuttle and public transit systems across the U.S serving millions of passenger journeys a year. The company’s 5,500+ team members operate 4,000 vehicles across 55 U.S. locations, providing safe, reliable and sustainable options as part of a global family of brands serving more than 1 billion bus and rail passengers on four continents. Visit wedriveu.com to learn more about our company, clients and career opportunities.
The Shuttle Driver/Tour guide is responsible for following safety protocol, schedules and pre-determined routes. The driver will also act as the tour guide throughout the trip. The vehicle used is open air and tows a trailer through narrow roadways. The shuttle holds 62 passengers, is electric and runs off batteries.
Exceptional attendance and punctuality
Accurately complete vehicle safety checks and escalated any issues
Compliance with all traffic laws, and federal and state transit regulations
Interact with customers and our central dispatch team and managers in a professional manner
Provide excellent customer service and support to all riders, i.e., answer questions about schedules, routes, transfer points, and delays
Promptly report vehicle maintenance, road and route concerns, accidents, and other traffic disruptions using two-way radios or hands-free devices
Additional duties and responsibilities may apply
The drivers are responsible for plugging and and charging the vehicles at end of day
Use route navigation apps, and other technology, including knowledge of area to pick up and drop off our customers
Maintain electronic logs to track routes and incidents
Ability to safely operate and drive without a break for a minimum period of one hour and forty-five minutes
Ability to drive in fluctuating weather and terrain
Flexible scheduled to work outside of regular days and shifts
Comfortable working a split shift schedule
Ability to lift 45 pounds or more to assist with loading and unloading ADA passengers
Additional skills and physical demands may apply
Clean driving record
Commercial driver’s license (A or B)
Passenger endorsement
Airbrake endorsement
Ability to pass a DOT physical, drug test, and background check
High School Diploma/GED
At least 1 year of driving experience
Physical Health
Exceptional Medical, Dental, Vision, and Life Insurance benefits
Financial Health
Competitive compensation packages
401(k) with 4% employer match
Financial Wellness Tool
Commuter Benefits
Employee Assistance Program (EAP)
PTO for part-time and full-time positions
Paid holidays
Pet & Legal Insurance
On-the-job training and skills development
Internal transfer opportunities for career growth
*Benefits vary by position and location
WeDriveU is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment free of discrimination or harassment where thoughts and ideas of all employees are appreciated and respected. We value excellence and recognize that by respecting the diverse backgrounds, skills, and perspectives of our workforce, we will sustain a competitive advantage and remain an employer of choice. We also see diversity as more than policies; it is imperative for enabling us to attract, retain and develop the best talent available.