Bus Driver

RATP Dev USA; District Heights (MD); On-site; USD 43,000 - 65,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Paid holidays/vacation

Job summary

RATP Dev USA is seeking a Bus Operator to safely operate transit buses across fixed routes, ensuring passenger safety and timely service in line with company policies and regulatory requirements.

You will handle fare collection, assist passengers including those with disabilities, and coordinate with dispatch for detours and incidents. Applicants must hold a valid CDL with passenger and air-brake endorsements and meet DOT requirements.

Qualifications

• Requires valid CDL with passenger and air-brake endorsements.
• High school diploma or equivalent.
• Effective communication with diverse audiences.

Responsibilities

• Operate buses safely through city and freeway traffic.
• Provide quality customer service and assist passengers, including those with disabilities.
• Follow routes, stops, and dispatch instructions accurately.
• Adhere to FMCSR, state and local laws and company safety rules.
• Record fares and operate farebox and radio systems as required.
• Coordinate detours and incidents with Dispatch.
• Perform pre-trip inspections and DVIR per FMCSR.

Skills

CDL Class A/B with passenger & air-brk

Customer service

Safety awareness

Oral and written communication

Problem solving

Education

High school diploma or equivalent

Tools

Farebox

Lift

Two-way radio

Job description

The Bus Operator safely operates transit buses of various sizes, transporting customers along various fixed routes in accordance with applicable transit management work rules, policies and procedures. Includes adherence to Federal Motor Carrier Safety Regulations and other state and local traffic laws.

Essential Functions/Responsibilities

• Acts as front-line point of contact to ensure delivery of quality customer service.
• Safely operates several types of buses through light to heavy city and freeway traffic safely and prudently.
• Passengers safely and courteously according to specified routes. To ensure optimization of all routes, the Bus Driver may make only designated stops in the order prescribed, unless otherwise communicated by the Dispatch Office.
• Complies with all federal, state, and local laws about the operation of buses, traffic, and safety.
• Ensures the highest quality of bus service is delivered to our customers.
• Assists customers in a safe, friendly, courteous, and helpful manner. This includes helping customers with disabilities, on and off the wheelchair lift. As requested by the customer, the Bus Driver will assist with safety restraints.
• Promotes safety awareness and follows safety procedures to reduce or eliminate accidents.
• Complies with all company safety rules and operates assigned vehicles to meet customer standards.
• Must be able to operate all equipment safely, efficiently, and adequately, including farebox, lift, radio, emergency equipment, hatches, and rear engine compartment door.
• Performs pre-trip inspection and completes DVIR in accordance with FMCSR to ensure bus and equipment are in safe, proper working condition.
• Coordinates detour, accident, and incident information to radio dispatch, and responds to instructions given.
• Makes effective independent decisions and manages conflicts based on safety, experience, training, and policies.
• Follows procedures for the collection, processing, and documentation of fares and counting passengers as required.
• Reports and properly follow up on all accidents or unusual incidents in, on, or near RATP Dev vehicles
• Operates two-way bus radio system.
• Collects/records bus fares, and transfers in accordance with transit procedures.
• Requires prolong sitting while driving/operating transit buses. Includes reaching above head to adjust mirrors and destination signs.
• Other duties as assigned as necessary

Minimum Requirements

• High school diploma or equivalent is required
• Must be at least 21 years of age
• Must have a valid Class A or Class B CDL with passenger and air-brake endorsements.
• Requires the candidate to pass a DOT Physical exam, drug test and background check to include criminal background and motor vehicle record
• Effective oral and written communication skills, with the ability to effectively communicate with employees at all levels of the organizations and the general public.
• Ability to effectively manage and resolve customer conflicts.

Benefits

We offer competitive compensation and benefits (which vary based on role, location, and business), including medical/dental/vision, 401(k), and paid holiday/vacation.

We are an Equal Opportunity Employer & We Welcome Diversity to our Teams!