Bus Development Manager, Scale Sales, CSC, CSC SMB

Amazon Inc.; Austin, Northern (TX, KY); Hybrid; USD 148,000 - 200,000; Full time

Job summary

Amazon Web Services, Inc. is seeking a results-driven Program Manager to orchestrate SMB and ISV Cloud Sales Center campaigns that accelerate pipeline growth and revenue.

You will own end-to-end campaign lifecycles across 140+ sellers, delivering dashboards, playbooks, and executive-level updates. The role blends sales strategy, enablement, and operational excellence, partnering with leaders across Partner, Marketing, SA, Product, and Enablement to turn high-level goals into repeatable, scalable

Qualifications

• 5+ years of developing, negotiating and executing business agreements experience.
• 5+ years of professional or military experience
• 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
• 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
• 5+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience
• 5+ years of solving problems with technology in the Media & Entertainment Industry experience
• 5+ years of solving problems with technology in the Global Financial Services Industry experience
• 5+ years of solving problems with technology in the Telecommunications industry experience
• 5+ years of solving problems with technology in the Automotive & Manufacturing industries experience
• 5+ years of solving problems with technology in the Energy & Utilities industries experience
• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 5+ years of working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT. experience
• 5+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience
• 5+ years of in program management, workforce strategy development, or metrics-driven decision making experience
• Bachelor's degree
• Knowledge of publisher ad tech stacks and/or advertising technology
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience selling enterprise software or cloud-based applications
• Experience explaining complex technical concepts to various business and technical audiences
• Experience presenting to both technical and non-technical executive audiences
• Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology

Responsibilities

• Campaign Design & Launch: Architect and launch sales campaigns/plays with clear targeting criteria, seller talk tracks, timelines, and success metrics.
• Closed-Loop Reporting & Mechanisms: Build and maintain campaign dashboards and reporting that track adoption, pipeline created, conversion rates, and revenue impact.
• Cross-Functional Coordination: Own cross-org initiatives and drive alignment across Partner, Marketing, SA, Product, and Enablement teams.
• Enablement Content & Playbooks: Develop seller-facing assets to accelerate ramp on new plays and ensure consistent execution.
• Sprint Cadence Management: Own the campaign sprint calendar with 2–4 week execution sprints, kickoffs, mid-sprint inspections, and retrospectives.
• Goal Execution Support: Translate leadership goals into district-level action plans with owners and milestones.
• Performance Analysis & Optimization: Analyze data to identify top plays and gaps; recommend adjustments for next sprints.
• Stakeholder Communication: Provide data-driven updates to leadership on campaign health, risks, and strategic recommendations.

Skills

Campaign design

Closed-loop reporting

Cross-functional coordination

Enablement content

Sprint cadence management

Performance analysis

Stakeholder communication

Leadership alignment

Problem solving with technology

Go-To-Market experience

Enterprise software sales

Technical communication to executives

Education

Bachelor's degree

Tools

Dashboards

Job description

Job ID: 10568950 | Amazon Web Services, Inc.

Amazon Web Services (AWS) is seeking a results-driven Program Manager to serve as the operational backbone of our SMB and ISV Cloud Sales Center (CSC) organization. In this role, you will design, launch, and measure sales campaigns that drive pipeline growth and revenue acceleration across 140+ sellers spanning multiple districts and segments. You will own the end-to-end campaign lifecycle — from identifying high-impact sales plays aligned to S-team priorities, through execution tracking, to closed-loop performance reporting that gives leadership real-time visibility into what's working and where to double down. You are the force multiplier that enables 14 District Managers to stay focused on developing sellers and closing deals, while ensuring strategic initiatives execute with programmatic rigor across the entire business. This role sits at the intersection of sales strategy, enablement, and operational excellence. You will partner closely with front-line leaders, cross-functional teams (Partner, Marketing, SA, Product), and senior leadership to turn high-level goals into actionable, repeatable sales motions that scale.

Key job responsibilities

• Campaign Design & Launch: Architect and launch sales campaigns/plays (e.g., product-led plays for Kiro, AgentCore, IPMM; migration plays; partner-sourced plays) with clear targeting criteria, seller talk tracks, execution timelines, and success metrics.
• Closed-Loop Reporting & Mechanisms: Build and maintain campaign performance dashboards and WBR/MBR reporting mechanisms that track adoption, pipeline created, conversion rates, and revenue impact at the district and seller level.
• Cross-Functional Coordination: Serve as the single-threaded owner for coordinating cross-org initiatives — removing the coordination tax from DMs by driving alignment across Partner, Marketing, SA, Product, and Enablement teams.
• Enablement Content & Playbooks: Develop seller-facing enablement assets (one-pagers, call guides, objection handling, competitive positioning) that accelerate ramp on new plays and ensure consistent execution.
• Sprint Cadence Management: Own the campaign sprint calendar — defining 2–4 week execution sprints, facilitating kickoffs, running mid-sprint inspections, and delivering retrospectives with actionable insights.
• Goal Execution Support: Translate S-team goals and leadership priorities into district-level action plans with clear owners, milestones, and escalation paths.
• Performance Analysis & Optimization: Analyze campaign data to identify top-performing plays, rep-level execution gaps, and segment-specific patterns — then recommend adjustments to improve outcomes in subsequent sprints.
• Stakeholder Communication: Provide consistent, data-driven updates to senior leadership on campaign health, emerging risks, and strategic recommendations.

A day in the life

You start the morning reviewing campaign performance data, identifying which teams are on pace and where intervention is needed. Mid-morning, you're partnering with a District Manager and technical resources to finalize targeting and messaging for an upcoming sales play. After lunch, you facilitate the weekly campaign standup — a fast-paced inspection cadence where leaders report on execution, share wins, and elevate blockers. In the afternoon, you're building the closed-loop report that ties pipeline back to the campaigns that sourced it, drafting the narrative for leadership on what's working and what needs to pivot. No two days look the same, but the throughline is consistent: you're the connective tissue between strategy and execution, ensuring the sales org runs with operational rigor while front-line leaders stay focused on their sellers and deals.

About the team

Our mission: We help builders win. We remove barriers, unlock growth, and deliver the cloud foundation that turns innovative ideas into transformative businesses.

The Cloud Sales Center (CSC) is an inside sales organization within AWS that serves startup customers across North America. Our team of 60+ sellers across six districts drives revenue growth through high-velocity sales motions, covering Engaged accounts, Early-Stage startups, Migration opportunities, and our Canada segment. We operate with programmatic rigor — running sprint-based campaigns, measuring what matters, and iterating fast. We're looking for someone who thrives in a fast-paced, metrics-driven environment and is energized by building the operational engine that makes an entire sales org execute at a higher level.

Basic Qualifications

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• 5+ years of working with Core Cloud Technology Services, including, but not limited to Compute, Edge, Hybrid, Security, and/or Networking experience
• 5+ years of working with Business Application Technologies, including, but not limited to End User Compute (EUC), Supply Chain, Contact Center as a Service, Consumer Data Applications, Encrypted Communications, and/or Communication Developer Services experience
• 5+ years of solving problems with technology in the Healthcare/Life Sciences Industry experience
• 5+ years of solving problems with technology in the Media & Entertainment Industry experience
• 5+ years of solving problems with technology in the Global Financial Services Industry experience
• 5+ years of solving problems with technology in the Telecommunications industry experience
• 5+ years of solving problems with technology in the Automotive & Manufacturing industries experience
• 5+ years of solving problems with technology in the Energy & Utilities industries experience
• 5+ years of Go-To-Market, Business Development, Sales, or Consulting experience
• 5+ years of working with Advanced Compute technologies including, but not limited to: Accelerated Compute, High Performance Compute, Visual/Spatial Compute, and/or IoT. experience
• 5+ years of working with Enterprise Application Modernization and Migration technologies, including, but not limited to, Mainframe, Serverless, Containers, or Cloud Operations experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML, GenAI, Analytics, Database, and/or Storage experience
• 5+ years of working with Data & AI related technologies, including, but not limited to, AI/ML (Artificial Intelligence/Machine Learning), GenAI (Generative AI), Analytics, Database, and/or Storage experience
• 5+ years of in program management, workforce strategy development, or metrics-driven decision making experience
• Bachelor's degree
• Knowledge of publisher ad tech stacks and/or advertising technology
• Experience developing strategies that influence leadership decisions at the organizational level
• Experience managing programs across cross functional teams, building processes and coordinating release schedules
• Experience selling enterprise software or cloud-based applications
• Experience explaining complex technical concepts to various business and technical audiences
• Experience presenting to both technical and non-technical executive audiences
• Experience leading complex, multi-year initiatives that may be cross-functional and/or span business and technology

Preferred Qualifications

• Master's degree in business, data science, public administration, finance, engineering, human resources, or related field, or PMP certificate
• Experience interpreting data and making business recommendations
• Experience identifying, negotiating, and executing complex legal agreements
• Experience designing, implementing, and scaling workforce development programs across large-scale operations, including forecasting workforce needs and leveraging analytics to drive program decisions
• Experience interpreting data and making business recommendations across leadership and cross-functional teams
• Experience using analytical tools for workforce metrics and reporting

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Austin - 147,900.00 - 200,100.00 USD annually

USA, VA, Arlington - 147,900.00 - 200,100.00 USD annually

USA, WA, Seattle - 147,900.00 - 200,100.00 USD annually

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.