Bus And Tech App Analyst

Health & Human Services; North Carolina; On-site; USD 71,000 - 106,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

The North Carolina Department of Health and Human Services (NCDHHS) is seeking an Applications Systems Analyst I (NS) to provide business systems analysis and programming for the NC FAST platform. The role focuses on designing new programs, analyzing existing ones, documenting specifications, and testing across the full project life cycle.

Responsibilities include collaboration with clients and senior staff, ensuring quality, and delivering effective IT solutions onsite in Raleigh, NC.

Qualifications

• Bachelor's degree in computer science or IT field or equivalent with related experience.
• Experience with developing/troubleshooting SQL queries and .NET technologies.
• Proficient in ASP.NET MVC, JavaScript, jQuery, CSS/HTML and SQL Server.

Responsibilities

• Analyze business requirements and design enhancements for the NC FAST system.
• Develop, test, and document new programs; provide production support.
• Collaborate with clients and senior staff on modification planning and rollout.

Skills

SQL queries

ASP.NET MVC

JavaScript

Power BI

SharePoint

Entity Framework

SAML Authentication

JIRA

Bootstrap

HTML/CSS

SQL Server

Education

Bachelor's degree in computer science or IT field

Associate degree + 1 year experience

GED + 4 years experience

Tools

JIRA

ServiceNow

SimpliGov

Power BI

SharePoint

Job description

Agency Dept of Health and Human Services Division SEC OFFICE - INFO TECH - NC FAST Job Classification Title Applications Systems Analyst I (NS) Position Number 60043485 Grade DT07

About Us The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Description of Work

The primary purpose of this position is to provide business systems analysis and programming. Duties include designing new programs, analyzing and modifying existing programs, providing complete documentation, debugging programs, writing specifications, writing test plans and testing. Responsibilities include producing deliverables for all phases of the standard development project life cycle, from functional requirements through final implementation and production support. Duties include participation in project planning meetings, design with clients and senior analytical staff, consultation and planning for specific modifications and enhancements to the system, status reporting, and project monitoring for quality assurance and adherence to procedures, and providing optimum quality service to the clients.

Knowledge Skills and Abilities/Management Preferences

Salary Grade Range: $70,528.00 - $105,793.00 Recruitment Range: $70,528.00 - $87,984.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Experience with developing/troubleshooting SQL queries Programming experience using .Net Technologies Experience in Server Migration, IIS and SSL Certification Binding Experience with digital-services SaaS platforms, such as Power BI, Sharepoint, Power Automate, Power Apps, JIRA, Service Now, SimpliGov. Management Preference Experience with Incident Reporting System - Perform functional and technical assessments of the existing application that was developed in ASP.NET MVC, Bootstrap, JavaScript, jQuery, CSS, and HTML, Entity Framework, SAML Authentication, with SQL Server backend databases.

The Posting Will Close At 11:59 P.M. The Night Before The End Date

This Position Is Funded In Part Through Federal Funds

The Position Is Required To Report Onsite In Raleigh, NC For Its Duties

About the Office of the Secretary

The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the Department’s mission to improve the health, safety, and well-being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency-wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division

In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits

The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.

Supplemental Contact Information

The North Carolina Department of Health and Human Services (DHHS) is an Equal Opportunity Employer that embraces an Employment First philosophy, which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. For more information about DHHS: https://www.ncdhhs.gov/. DHHS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position. In accordance with the Governor’s Executive Order 303, our agency supports second-chance employment for individuals who were previously incarcerated or justice-involved. We invite all potential applicants to apply for positions for which they may be qualified.

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details. Bachelor's degree in computer science or an IT related field from an appropriately accredited institution OR Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development OR High School or General Educational Development (GED) diploma and four years of experience in business application consulting or development; or an equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Valuing Education and Experience

The State of North Carolina values the knowledge and experience of our jobseekers and current state employees. Approximately 91 percent of state job classifications allow experience to be substituted for education or do not require a post-secondary degree. Learn more about how you may qualify for a position through education or directly related experience, or a combination of both, with the Education and Experience Equivalency Guide.

All job postings close at 11:59pm the night before the End Date on the posting.