Burn Trama/Surgical Unit Coordinator BWH

Partner's Healthcare; Boston (MA); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Comprehensive benefits

Career advancement opportunities

Bonus programs

Job summary

The Brigham and Womens Hospital, Inc. is seeking an administrative support professional to assist unit-based clinicians and staff in an inpatient setting.

The role coordinates patient flow, maintains confidential information, and liaises between patients, families and clinicians to ensure smooth admissions, discharges and transfers. Responsibilities include clerical duties, scheduling, and accurate EMR entry, with a focus on outstanding customer service.

Qualifications

• Education: High School Diploma or Equivalent required or Associates Degree Related Field of Study preferred
• Certification: NAHUC preferred for CHU Coordinator role (if applicable)

Responsibilities

• Performs clerical and other duties to assist in general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers professionally.
• Manages information at the central nursing station and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport.
• Enters accurate and timely EMR data for admissions, discharges and transfers.

Skills

MS Office

Proofreading

Time management

Communication skills

Interpersonal skills

Office procedures

Medical terminology

Education

High School Diploma or Equivalent

Associate's Degree in Related Field

Job description

Site: The Brigham and Women's Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

SummaryProvides administrative support to unit-based and hospital-wide clinicians and staff in an inpatient unit, functioning as the liaison between the patient, visitors and the clinicians. Expected to effectively organize priorities, complete tasks on time and to manage confidential patient information. Responsible for partnering with nursing to coordinate the day-to-day patient flow including communication to key players regarding patient admissions, discharges and transfers. Also expected to provide outstanding services for every customer interaction. Actual job duties may vary by department.

Does this position require Patient Care?

Essential Functions

• Performs clerical and other duties to assist in the general administration of the floor or unit.
• Greets and interacts with patients, families, visitors and coworkers in person and via communication tools in a professional manner.
• Receives, prioritizes, organizes and manages information at the central nursing station, and throughout the unit.
• Schedules consultations, tests, procedures, and patient transport to other departments.
• Enters into electronic medical record accurate and timely information about admissions, discharges and transfers to facilitate efficient patient throughput.
• Contacts ancillary service departments to obtain equipment, services and supplies; tracks status and location; uses designated process for identifying and facilitating repairs.
• May assist manager with payroll duties or scheduling of staff, or supervision of unit secretaries.

Qualifications

Education High School Diploma or Equivalent required or Associate's Degree Related Field of Study preferred

Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Certified Health Unit Coordinator - National Association of Health Unit Coordinators (NAHUC) preferred

Experience

Administrative support experience 1-2 years required

Knowledge, Skills and Abilities

• Proficiency with office procedures and equipment, i.e., filing, copying, scanning, printing, and faxing.
• Proficiency in MS Office.
• Ability to proofread and edit written documents.
• Ability to use the phone system.
• Managing one's own time and the time of others.
• Strong verbal & written communication skills.
• Strong interpersonal, written, and oral skills.
• Ability to use standard office equipment.
• Familiarity with medical terminology.

Additional Job Details (if applicable)

32 Hour Rotating. Weekend and Holiday requirements. Remote Type OnsiteWork Location 75 Francis StreetScheduled Weekly Hours 32Employee Type RegularWork Shift Rotating (United States of America)

Pay and Benefits

Pay Range $18.58 - $26.58/HourlyGrade 3At Mass General Brigham

In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

2200 The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Competency Framework

Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership 'looks like' by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.