Burmese-Speaking Healthcare CSR — Remote, Full-Time

Senture, LLC; United States; Remote; USD 19,000 - 28,000; Full time

Benefits offered by this job

Pay rate

Work from home

Equipment provided

Paid training

Growth opportunities

Job summary

Senture, LLC is seeking a Burmese bilingual Healthcare Customer Service Agent for a fully remote role. You’ll handle inbound and outbound calls for healthcare clients, guiding customers with empathy and accuracy, while using web-based systems to resolve inquiries.

The position offers $17 per hour, work-from-home flexibility, and equipment provided with paid training. Candidates must reside in Indiana and be bilingual in Burmese and English.

Qualifications

• Must be fluent in Burmese and English reading, writing, speaking.
• Experience in call center or customer service preferred.
• Ability to pass background and drug screening.

Responsibilities

• Answer customer inquiries with professional courtesy and exceptional service.
• Document each customer's inquiry in a database.
• Verify customer information and update records as needed.
• Actively listen to identify opportunities to provide additional information.
• Follow up with callers as necessary.
• Use contact center data to drive performance improvements.
• Outbound calls for surveying to obtain client information.
• Adhere to shift and schedule requirements.

Skills

Burmese language proficiency

English language proficiency

Customer service experience

Strong communication

Multitasking

Basic computer skills

Education

High School Diploma or GED

Job description

Senture, LLC is seeking a Burmese bilingual Healthcare Customer Service Agent for a fully remote role. You’ll handle inbound and outbound calls for healthcare clients, guiding customers with empathy and accuracy, while using web-based systems to resolve inquiries.

The position offers $17 per hour, work-from-home flexibility, and equipment provided with paid training. Candidates must reside in Indiana and be bilingual in Burmese and English.