Burglar/Access Control Technician

Pye-Barker Fire & Safety, LLC; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Excellent pay

Medical, dental, vision

Company paid life insurance

Company paid short‑term disability

401K with employer match

Paid vacation and company holidays

Training and Career Development

Company vehicle (if job applicable)

Immediate qualification for the ALL In

Ownership Plan for all eligible full‑t

Job summary

Pye-Barker Fire & Safety, LLC in Charlotte, NC seeks a Security Service Technician to independently service and maintain intrusion alarms, access control, CCTV, and other low‑voltage systems. You will diagnose issues, perform repairs, and ensure systems meet codes and customer expectations on every job.

Join a team committed to safety, quality workmanship, and reliable, on‑time service. Travel to sites as required and adhere to all safety policies while delivering excellent customer support.

Qualifications

• High school diploma or equivalent required.
• 3+ years of experience in fire and life safety industry as an apprentice or technician.
• Valid driver’s license with a clean driving record, if driving role.
• Strong ability to read and interpret technical documents and system drawings.

Responsibilities

• Independently perform service, troubleshooting, repair, inspection, and maintenance of security systems including intrusion alarms, access control, CCTV, and related low‑voltage systems.
• Test and verify proper system functionality and compliance with codes, standards, and customer requirements.
• Perform routine inspections and preventive maintenance on security and low‑voltage systems.
• Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
• Use hand tools and testing equipment to complete service work safely and efficiently.

Skills

Blueprint reading

Low-voltage systems

Intrusion alarms

Access control

CCTV

Independent work

Customer communication

Education

High school diploma or equivalent

Tools

Hand tools

Testing equipment

Wiring diagrams

Job description

Make a difference, protect lives, and achieve your dreams. Build your career with the industry‑leading fire, life safety and security company.

The Security Service Technician is responsible for independently performing service, and maintenance of security systems including intrusion alarms, access control, CCTV, and other low‑voltage systems. The technician ensures systems operate properly, meets customer expectations, and supports compliance with applicable codes and standards.

Essential Duties & Responsibilities

• Independently perform service, troubleshooting, repair, inspection, and maintenance of security systems including intrusion alarms, access control, CCTV, and related low‑voltage systems. Diagnose system issues and complete corrective actions in a timely and professional manner.
• Test and verify proper system functionality and compliance with applicable codes, standards, and customer requirements.
• Perform routine inspections and preventive maintenance on security and low‑voltage systems.
• Read and interpret blueprints, wiring diagrams, system layouts, and technical manuals.
• Use hand tools and testing equipment to complete service work efficiently and safely.
• Complete service documentation, inspection reports, and work orders accurately and on time.
• Communicate professionally with customers, team members, and supervisors regarding job progress and system status.
• Follow all company safety procedures and customer site requirements.
• Travel to job sites as required.
• Other duties as assigned by management.

Shape Other Duties: Adheres to the Code of Conduct, Confidentiality Agreement, and Company Safety Policy. Performs other duties as assigned.

Qualifications

• High school diploma or equivalent.
• 3+ years of experience in fire and life safety industry as an apprentice or technician.
• Valid driver's license with a clean driving record, if driving role.
• Strong working knowledge of intrusion alarms, access control, CCTV, and low‑voltage systems.
• Ability to work independently and complete standard service jobs without direct supervision.
• Ability to read and interpret technical documents and system drawings.

Physical Requirements & Work Environment

• Ability to perform physical tasks including lifting, climbing ladders, and working in various environments.
• Ability to lift 50+ pounds.
• Work performed in commercial, industrial, and construction environments.
• Exposure to varying conditions including heights, confined spaces, and active job sites.
• Use of hand tools and testing equipment.
• Ability to stand, walk, bend, and kneel for extended periods.

Benefits and Perks

• Excellent pay
• Medical, dental, vision
• Company paid life insurance
• Company paid short‑term disability
• 401K with employer match
• Paid vacation and company holidays
• Training and Career Development
• Company vehicle (if job applicable)
• Immediate qualification for the ALL In Ownership Plan for all eligible full‑time employees

Our Commitment

Pye-Barker is built on four core values - customer‑bias, trust, respect, and commitment - that serve as the north star for how we conduct business within our community and across our branches. As a group, we promise to do what's right by our customers, community, and one another, each and every day.

Our EEO Statement

Pye-Barker Fire & Safety is an Equal Opportunity Employer. All applicants will be considered for employment without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender, pregnancy, sexual orientation, gender identity, gender expression, genetic information, disability, military service and veteran status, or any other characteristic protected by applicable law.

More About Us

We strive to serve our communities by keeping businesses, families, and neighbors safe from fire, life safety, and security risks. Our values serve as the foundation for our culture -they're how we treat our customers and each other.

We promise to make recommendations that are always in the best interest of our customers and provide service that's responsive and dependable, every time. You can count on us to care for you - our customer - as we care for each other. We have the utmost appreciation for this industry and each other, and are proud to be working together to help our customers and neighbors protect what they've built. We're committed to quality craftsmanship, quick response and taking care of our team members and our customers like family.