Burger King Shift Leader

GPS Hospitality; Riverdale (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic restaurant team as a Shift Leader, where you'll lead daily operations and ensure outstanding service in a positive work environment. This role offers the chance to develop your leadership skills while training and coaching a passionate team. With a focus on compliance and customer satisfaction, you'll set the standard for excellence in operations. If you're ready to take your career to the next level in a supportive atmosphere, this opportunity is perfect for you.

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Structured training for career development

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team while supervising restaurant operations.

Skills

Customer Service Skills

Problem-Solving Skills

Supervisory Skills

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in all areas such as product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties:

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements:

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be at least 18 years old and authorized to work in the US

Physical Requirements:

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits:

We offer a passionate, fun, and positive work environment with a supportive team, including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Structured training for career development

EEO Statement:

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation:

GPS Hospitality will make reasonable accommodations for qualified applicants with disabilities, unless it causes undue hardship. Contact Human Resources at 770-738-8779 for assistance.