Burger King Shift Leader

Workforgps; Norcross (GA); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading restaurant chain is seeking a Shift Leader in Norcross, GA. This role involves directing daily operations, ensuring excellent service, and managing the team. Ideal candidates should have supervisory experience, strong problem-solving abilities, and a commitment to customer satisfaction. Join us at GPS Hospitality to thrive in a dynamic work environment!

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Structured training programs for career development

Employee Rewards & Recognition

Qualifications

• 0-2 years of supervisory experience in restaurant or retail.
• Ability to perform under pressure in a high-volume setting.
• Must be 18 years or older and authorized to work in the US.

Responsibilities

• Ensure team provides outstanding service and satisfied guests.
• Train and coach the team.
• Supervise restaurant operations in absence of management.

Skills

Customer service skills

Problem-solving skills

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

• Ensure your team provides outstanding service and satisfied guests
• Train and coach the team
• Utilize GPS Hospitality Systems to run a great restaurant every shift
• Set an example by maintaining excellent knowledge of restaurant operations
• Provide coaching and feedback to the team
• Supervise in accordance with GPS values, traits, and behaviors
• Demonstrate strong problem-solving skills
• Follow and enforce all cash policies; address and document violations
• Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in restaurant or retail
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to bend, squat, twist, pull, and reach
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

• Performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition
• Structured training programs for career development

Additional Information

GPS Hospitality is an Equal Opportunity Employer. We provide accommodations for applicants with disabilities in accordance with laws. Contact Human Resources at 770-738-8779 for assistance.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industry: Restaurants

This job posting is active and not expired.