Burger King Shift Leader

Workforgps; Michigan; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company in the restaurant sector is looking for a dedicated Shift Leader to oversee daily operations, ensuring exceptional service and compliance with standards. This full-time position requires excellent customer service skills and the ability to lead a team effectively in a busy environment. The role provides opportunities for career development and comes with competitive health benefits.

Benefits

Positive work environment

Regular performance reviews

Health & life benefits

HSA program

Anniversary vacation bonus

Employee rewards & recognition

Career development through structured training programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills.
• Ability to perform under pressure in a high-volume setting.

Responsibilities

• Ensure your team provides outstanding service and satisfied guests.
• Train and coach the team.
• Supervise in accordance with GPS values and behaviors.

Skills

Customer Service

Problem Solving

Team Management

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties of Team Members, with additional responsibilities for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

• Ensure your team provides outstanding service & satisfied guests
• Train & coach the team
• Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
• Set an example by maintaining excellent knowledge and proficiency in restaurant operations
• Provide coaching and feedback to the team
• Supervise in accordance with GPS values, traits, and behaviors
• Demonstrate strong problem-solving skills
• Follow and enforce all cash policies; address and document any violations
• Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years or older and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Our benefits include a positive work environment, regular performance reviews, health & life benefits, HSA program, anniversary vacation bonus, employee rewards & recognition, and career development through structured training programs.

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment regardless of race, color, religion, creed, national origin, ancestry, lineage or citizenship, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or any other characteristic protected by law.

Accommodation

We will make reasonable accommodations for qualified applicants with disabilities to assist in the hiring process. Contact Human Resources at 770-738-8779 for assistance.

Additional Information

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Restaurants