Burger King Shift Leader

Workforgps; Michigan; On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Shift Leader to enhance their restaurant team. This role involves directing daily operations, ensuring compliance with company standards, and delivering exceptional customer service. The Shift Leader will train and coach team members while maintaining a positive and productive work environment. With a focus on problem-solving and team management, this position offers an exciting opportunity for growth and development within a vibrant atmosphere. If you thrive in a fast-paced setting and are ready to take on a leadership role, this could be the perfect fit for you!

Benefits

Health & Life Benefits

HSA program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career development through structured training programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to perform under pressure.

Responsibilities

• Ensure outstanding service & satisfied guests.
• Train & coach the team while supervising restaurant operations.
• Follow and enforce cash policies and address violations.

Skills

Customer Service

Problem-Solving

Team Management

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the absence of the Restaurant General Manager and Assistant Manager. This includes ensuring compliance with company standards in all areas of operation, including product preparation and delivery, customer relations, restaurant maintenance, team management, and other duties as required or assigned.

Job Duties

1. Ensure your team provides outstanding service & satisfied guests.
2. Train & coach the team.
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day.
4. Set an example by maintaining an excellent working knowledge and high proficiency in restaurant operations.
5. Provide coaching and feedback to the team.
6. Supervise in accordance with GPS values, traits, and behaviors.
7. Demonstrate strong problem-solving skills.
8. Follow and enforce all cash policies; address and document any policy violations.
9. Perform other duties as assigned by the Restaurant General Manager (RGM).

Job Requirements

1. 0-2 years of supervisory experience in a restaurant or retail setting.
2. Excellent customer service skills.
3. Ability to perform under pressure in a high-volume setting.
4. Must be 18 years old and authorized to work in the US.

Physical Requirements

1. Ability to perform motions such as bending, squatting, twisting, pulling, and reaching.
2. Ability to work in warm and cold temperatures.
3. Ability to stand for 8-10 hours.
4. Ability to lift up to 20 lbs.

Benefits

We offer a passionate, fun, and positive work environment, along with:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, or citizenship status, age, disability, gender (including pregnancy, childbirth, and other related conditions), sexual orientation, genetic information/characteristics, veteran or military status, marital status, or any other characteristic provided by applicable federal, state, or local laws.

Accommodation

GPS Hospitality will endeavor to make reasonable accommodations for applicants with disabilities, unless it would impose an undue hardship on the operation of our business. Contact Human Resources at 770-738-8779 for assistance.