Burger King Shift Leader

Workforgps; Houma (LA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player seeks a dedicated Shift Leader to enhance team performance and ensure exceptional customer experiences. This role involves training and coaching team members, managing daily operations, and maintaining high standards in service and compliance. With a focus on problem-solving and team management, the Shift Leader will play a crucial role in fostering a positive work environment. If you're passionate about leading a team in a fast-paced setting and delivering outstanding service, this opportunity is for you.

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development through Training Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Must be 18 years old and authorized to work in the US.

Responsibilities

• Ensure outstanding service and satisfied guests.
• Train and coach the team while supervising operations.
• Follow and enforce cash policies and document violations.

Skills

Customer Service Skills

Problem-Solving Skills

Team Management

Ability to Work Under Pressure

Education

High School Diploma or Equivalent

Job description

Join to apply for the Burger King Shift Leader role at GPS Hospitality.

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all duties of Team Members, with additional responsibility for directing daily operations in the absence of the Restaurant General Manager and Assistant Manager. Responsibilities include ensuring compliance with company standards in product preparation, customer relations, restaurant maintenance, team management, and other duties as assigned.

Job Duties

1. Ensure your team provides outstanding service and satisfied guests
2. Train and coach the team
3. Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
4. Set an example by maintaining excellent knowledge and proficiency in restaurant operations
5. Provide coaching and feedback to the team
6. Supervise in accordance with GPS values, traits, and behaviors
7. Demonstrate strong problem-solving skills
8. Follow and enforce all cash policies; address and document violations
9. Perform other duties as assigned by the Restaurant General Manager

Job Requirements

• 0-2 years of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Ability to perform under pressure in a high-volume setting
• Must be 18 years old and authorized to work in the US

Physical Requirements

• Ability to perform motions such as bending, squatting, twisting, pulling, and reaching
• Ability to work in warm and cold temperatures
• Stand for 8-10 hours
• Lift up to 20 lbs

Benefits

We offer a passionate, fun, and positive work environment, with benefits including:

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to race, color, religion, creed, national origin, ancestry, lineage, citizenship status, age, disability, gender, sexual orientation, genetic information, veteran or military status, marital status, or other characteristics protected by law.

Accommodation

GPS Hospitality will make reasonable accommodations for applicants with disabilities to assist in the hiring process, unless it imposes an undue hardship. Contact Human Resources at 770-738-8779 for assistance.