Burger King Shift Leader

GPS Hospitality; Cumberland (MD); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a dynamic and passionate team as a Shift Leader in a vibrant restaurant environment. This role is perfect for someone who thrives under pressure and enjoys leading a team to deliver exceptional service. You will be responsible for directing daily operations, training team members, and ensuring compliance with company standards. With a supportive work culture and opportunities for career development, this position offers a chance to grow within a company that values its employees. If you are ready to take the next step in your career, this is the opportunity for you!

Benefits

Health & Life Benefits

HSA Program

Anniversary Vacation Bonus

Employee Rewards & Recognition Program

Career Development Programs

Qualifications

• 0-2 years of supervisory experience in a restaurant or retail setting.
• Excellent customer service skills and ability to work under pressure.

Responsibilities

• Ensure the team provides outstanding service and satisfied guests.
• Train and coach the team while supervising daily operations.

Skills

Customer Service Skills

Supervisory Experience

Problem-Solving Skills

Ability to Work Under Pressure

Education

High School Diploma

Tools

GPS Hospitality Systems

Job description

We need a Shift Leader to join our restaurant team. Shift Leaders are trained to perform all the duties performed by the Team Members, with additional responsibility for directing the daily operations of a restaurant in the Restaurant General Manager's and Assistant Manager's absence. This includes but is not limited to ensuring compliance with company standards in all areas of operation including product preparation and delivery, customer relations, restaurant maintenance, team management and other duties as required or assigned.

Job Duties

• Ensure your team provides outstanding service & satisfied guests
• Train & coach the team
• Utilize GPS Hospitality Systems to run a great restaurant every shift, every day
• Set an example by maintaining an excellent working knowledge and high level of proficiency in restaurant operations
• Provide coaching and feedback to the team
• Supervise in accordance with GPS values, traits and behaviors
• Demonstrate strong problem-solving skills
• Follow and enforce all cash policies; address and document any policy violations
• Any / all other duties as assigned by the Restaurant General Manager (RGM)
  
  

Job Requirements

• 0-2 year of supervisory experience in a restaurant or retail setting
• Excellent customer service skills
• Must be able to perform under pressure in a high-volume setting
• Must be 18 years old and authorized to work in the US
  
  

Physical Requirements

• Ability to perform the following motions: bending, squatting, twisting, pulling and reaching
• Ability to work in warm and cold temperatures
• Ability to stand for 8-10 hours
• Ability to lift up to 20lbs
  
  

About our benefits: We offer a passionate, fun and positive work environment, with a welcoming and supportive team, along with…

• Regular performance reviews
• Health & Life Benefits
• HSA program
• Anniversary Vacation Bonus
• Employee Rewards & Recognition Program
• Career development through structured training programs
  
  

EEO Statement

GPS Hospitality is an Equal Opportunity employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, creed, national origin, ancestry, lineage or citizenship status, age, disability, gender (including pregnancy, childbirth and other related conditions), sexual orientation, genetic information / characteristics, veteran or military status, marital status or any other characteristic provided by applicable federal, state or local laws.

ADAA

GPS Hospitality will endeavor to make a reasonable accommodation / modification to the known physical or mental limitations of a qualified applicant with a disability to assist in the hiring process, unless the accommodation would impose an undue hardship on the operation of our business, in accordance with applicable federal, state and local law. If you believe you require such assistance to complete this form or to participate in the interview process, please contact Human Resources at 770-738-8779.