Bureau Research Assistant, Bureau of Environmental Disease Prevention

Cityofnewyork; New York (NY); Hybrid; USD 42,000 - 65,000; Full time

Job summary

New York City Department of Health and Mental Hygiene is seeking a Research Assistant to support multiple programs within the Bureau of Environmental Disease Prevention. The role focuses on gathering data, preparing materials for trainings, and maintaining essential admin tasks.

The position emphasizes strong customer service, effective communication, and the ability to learn basic computer skills while supporting program activity across the bureau.

Qualifications

• The candidate has a degree or equivalent experience in research-related work.
• Experience gathering, organizing and analyzing data and report writing.
• Strong customer service and communication skills are required.

Responsibilities

• Research online materials on lead poisoning to support community outreach.
• Prepare monthly administrative tracking reports.
• Maintain reception desk / customer service functions.
• Distribute office supplies and assist with materials and mailings.
• Process general administrative requests and follow up as needed.
• Perform other duties as assigned.

Skills

Customer service

Oral and written communication

Telephone etiquette

Basic computer literacy

Education

Baccalaureate degree

Associate degree / 60 credits

High school diploma

Job description

The mission of the Bureau of Environmental Disease Prevention is to prevent environmental disease in homes, communities, and the workplace, and to protect health by promoting healthy environments and health equity. The Bureau is comprised of four programs - Healthy Homes (HHP), Environmental Exposure Assessment and Education (EEAE), Poison Control Center (PCC), and the Office of Environmental Investigations (OEI). The position will report to the Bureau's Senior Administrative Manager, who is the Bureau's admin lead, and will support daily administrative operations for all five programs within the Bureau.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

• Research online source materials regarding lead poisoning that will be shared with Public Health Educator staff in the program to assist with developing their presentations that will be conducted virtually and in-person to community groups.
• Prepare monthly administrative tracking reports.
• Maintain reception desk/Customer Service Representative.
• Maintain and distribute office supplies to bureau staff upon request.
• Assist bureau staff with the preparation of folders/packages/mass mailings and other materials as needed.
• Submit and follow-up on General Administrative requests/issues such as requesting work IDs, requesting Tribunal ID numbers for field staff, responding to requests for schedule information for new hires, submitting requests for City Time schedule and approver changes.
• Other duties as assigned.

PREFERRED SKILLS:

• A strong customer service background, excellent oral and written communication skills, courteous telephone manner, basic computer literacy with the desire to learn additional computer skills.
• Ability to perform some heavy lifting

Why you should work for us:

• Benefits: City employees are entitled to unmatched benefits such as:
  • o a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
  • o additional health, fitness, and financial benefits may be available based on the position's associated union/benefit fund.
  • o a public sector defined benefit pension plan with steady monthly payments in retirement.
  • o a tax-deferred savings program and
  • o a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

RESEARCH ASSISTANT - 60910

• 1. A baccalaureate degree from an accredited college and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
• 2. An associate degree from an accredited college, or completion of 60 semester credits at an accredited college, and two years and six months of satisfactory full-time experience in research which involves gathering, organizing and analyzing data, and report writing; or
• 3. A four-year high school