Building Supervisor (Weekend Hours) 11AM-6PM - West Suburban YMCA

YMCA of Greater Waukesha County; Wauwatosa (WI); On-site; USD 22,000 - 23,000; Part time

Job summary

YMCA of Greater Waukesha County is seeking a Part-Time Building Supervisor at West Suburban YMCA in Wauwatosa, WI. The role focuses on safe, smooth facility operations, delivering exceptional member service, and upholding YMCA values.

You will walk the facility to monitor program quality, manage coverage, assist staff, respond to emergencies, and ensure secure closing. First Aid/CPR certification is provided on hire.

Qualifications

• Must be at least 18 years old.
• Previous manager on duty, customer service, or first responder experience is required.
• Able to walk, stand, bend, reach, and climb stairs for extended periods.
• Must be able to obtain and maintain First Aid and CPR certifications.
• Must relate well to a diverse population, in person and over the phone.

Responsibilities

• Routinely walk all areas of the facility to manage program quality and staffing coverage.
• Manage the building when directors are not present.
• Provide proactive assistance and/or intervention as needed to members and staff.
• Guide and redirect staff as necessary and appropriate.
• Assist with laundry or give tours as directed by branch leadership.
• Respond to emergencies per safety protocol; First Aid/CPR training provided.
• Know emergency procedures and call 911 as required.
• Demonstrate safe use of fitness equipment.
• Respond to member/staff needs with professionalism and courtesy.
• Complete incident/accident reports after conflicts or emergencies.
• Adhere to YMCA policies; ensure facility safety and secure closing.

Skills

Customer service

First Aid CPR Certification

Emergency response

Safety awareness

Job description

Job Location: West Suburban YMCA - Wauwatosa, WI 53226

Position Type: Part Time

Salary Range: $16.00 - $17.50 Hourly

GENERAL FUNCTIONS:

In accordance with association and branch policies, the building supervisor is responsible for ensuring a safe, smooth-running facility, providing exceptional customer service, and upholding the mission and policies of the YMCA of Greater Waukesha County. The building supervisor works with staff, members, guests, and program participants.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Routinely walk all areas of the facility to manage program quality and delivery, serve as a resource to members and staff, gain continual awareness of facility activities, and ensure adequate staffing coverage for all areas.
• Manage the building when directors are not present.
• Use program knowledge, along with facility, and staffing schedules to deliver proactive assistance and/or intervention as needed to members and staff.
• Guide and/or redirect staff as necessary and appropriate.
• May be required to assist with laundry or give tours as directed by branch leadership.
• Respond immediately to any emergency situations as per the YMCAs safety and risk protocol. First Aid and CPR Training provided upon hire.
• Possess knowledge of emergency procedures as they relate to calling 911, weather, medical or facility emergencies and performing related functions as required by emergency staff.
• Must be able to demonstrate safe use of fitness equipment. Training provided upon hire.
• Respond promptly and professionally to members, participants and staff needs. Handle complaints in a courteous, patient manner using problem-solving techniques.
• Fill out incident/accident reports following any conflict or emergency situations.
• Responsible for strict adherence to all YMCA of Greater Waukesha County department policies and procedures related to safety, rules, and other regulations.
• Uphold the core values of the YMCA when working with people within the YMCA facilities and community.
• Close the facility in accordance with the posted hours. Make sure that the facility is empty and secure at closing.

QualificationsEDUCATION AND EXPERIENCE:

Must be at least 18 years old.

Previous manager on duty, customer service, or first responder experience is required.

Must be able to walk, stand, bend, reach, and climb stairs, for extended periods of time and during entire shift.

Must be able to obtain and maintain First Aid and CPR certifications.

Must be self-motivated, enthusiastic and be able to relate well to a diverse population, in person and over the phone.

Must have sound decision making skills, require minimal supervision, and work well with members and staff.

This person will exhibit the core values of caring, honesty, responsibility, and respect in all aspects of their work with the YMCA.

EQUAL OPPORTUNITY EMPLOYER

THE YMCA WELCOMES A DIVERSE WORKFORCE

The Y: We're for youth development, healthy living and social responsibility