Building Supervisor

Securitas Security Services USA, Inc.; Levittown (PA); On-site; USD 33,062 - 44,083; Full time

Benefits offered by this job

Retirement plan

Medical coverage

Dental coverage

Life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time off

Job summary

Securitas Security Services USA, Inc. is seeking a Building Supervisor for a data center site in Levittown, PA. You will lead day-to-day security operations, supervise 15–20+ officers, manage schedules, and ensure compliance with site procedures.

The role requires on-site presence and strong communication with the Campus Supervisor and Account Manager. The position emphasizes quick decision-making, incident management, and maintaining high standards of professionalism across all posts.

Qualifications

• Ability to obtain a valid CPR, First Aid, and AED certification.
• Proven experience supervising and managing a crew in security/public safety environments.
• Ability to manage a multi-shift team in a high-security, fast-paced environment.
• Proficient in Microsoft Outlook, Teams, Quip, Chime, Slack, and Microsoft Forms.
• Excellent written and verbal communication skills.
• Strong problem-solving skills and decision-making under pressure.
• Familiarity with data center environments or large-scale construction projects preferred.

Responsibilities

• Oversee daily security operations for the building and posts.
• Supervise 15–20+ security officers, coaching and performance management.
• Manage daily schedules and fill open shifts to maintain coverage.
• Communicate schedule updates to Campus Supervisor and Account Manager.
• Conduct post checks and audits to ensure compliance with procedures.
• Track operational metrics and submit documentation using Outlook, Teams, Quip, and Forms.
• Complete daily end-of-shift reports on activities and incidents.
• Respond to alarms and security incidents per protocol.
• Administer corrective actions up to written warnings and termination tickets.
• Ensure officers meet compliance standards and site expectations.
• Serve as a working supervisor across all posts.
• Maintain flexible schedule to engage across shifts.
• Report safety incidents promptly and coordinate with HR.
• Confirm officers are equipped and aware of emergency procedures; conduct hourly post-checks.
• Maintain strong customer service by upholding professionalism with client personnel and visitors.
• Ensure escalations follow Post Orders and company policies; engage client SMEs as needed.
• Foster client relationships and coordination with local SMEs for site success.

Skills

Staff supervision

Leadership

Communication

Problem solving

Security knowledge

Data center familiarity

Tools

Microsoft Outlook

Microsoft Teams

Quip

Chime

Slack

Microsoft Forms

Job description

Wage: $28.00/ hour

Schedule: Monday–Friday; 5:00 AM–1:00 PM

Position Summary

The Building Supervisor is the lead security supervisor assigned to a specific data center building, responsible for overseeing all day-to-day operations. This role ensures full compliance with site‑specific procedures, supports staffing needs, and maintains consistent operational standards across all posts. Operating in either a construction or fully functioning data center environment, the Building Supervisor serves as the on‑site authority for post execution, officer performance, and real‑time coordination, reporting directly to the Campus Supervisor.

Key Responsibilities

• Oversee daily security operations for the assigned building, covering both perimeter and internal posts.
• Directly supervise 15–20+ security officers, providing coaching, guidance, and performance management as needed.
• Manage daily schedules, address call‑offs, no‑shows, and fill open shifts to maintain post coverage.
• Communicate all schedule updates and operational concerns to the Campus Supervisor and Account Manager.
• Conduct regular post checks and formal post audits to ensure compliance with site procedures and operational standards.
• Track key operational metrics as required by the client work order and submit documentation through Outlook, Teams, Quip, Microsoft Forms, and Chime.
• Complete daily end‑of‑shift reports to document activities, officer performance, and any incidents or issues.
• Respond to and manage alarm activations and other security incidents, ensuring resolution and escalation per protocol.
• Administer corrective actions up to and including written warnings and submit termination tickets when warranted.
• Ensure all officers meet required compliance standards and site expectations.
• Serve as a working supervisor capable of stepping into and performing duties at any post across the site.
• Maintain a flexible schedule to enable visibility and engagement across all shifts.
• Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
• Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures. Conduct hourly post‑checks on all posts.
• Maintain a strong customer service presence by setting the tone for professional conduct, ensuring all interactions with client personnel, contractors, and visitors reflect the highest standards of courtesy, respect, and professionalism at all times.
• Ensure all incident escalations are executed in accordance with Post Orders and established company policies, validating that officers are following proper communication and escalation protocols.
• Foster positive relationships by networking regularly with client contacts and local subject‑matter experts (SMEs) within each shell to support partnership, alignment, and operational success.

Required Qualifications

• Ability to obtain a valid certification in CPR, First Aid, and AED.
• Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
• Ability to manage a multi‑shift team in a high‑security, fast‑paced environment.
• Proven ability to operate proficiency in systems like Microsoft Outlook, Teams, Quip, Chime, Slack, and Microsoft Forms.
• Excellent written and verbal communication skills.
• Strong problem‑solving skills and ability to make decisions under pressure.
• Familiarity with data center environments or large‑scale construction projects preferred.

Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Benefits Include

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.