Building Supervisor

Securitas Security Services USA, Inc.; Bensalem Township (Bucks County); On-site; USD 33,062 - 44,083; Full time

Benefits offered by this job

Retirement plan

Medical & dental coverage

Life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount

Paid holidays

Paid time off

Job summary

The Building Supervisor at Securitas Security Services USA, Inc. leads daily security operations for a data center building, ensuring strict adherence to site procedures and coordinating post coverage and staffing.

This on-site role reports to the Campus Supervisor and serves as the on-duty authority across shifts. The position oversees 15–20+ officers, manages schedules, conducts post checks, handles incidents, and maintains client-facing professionalism while meeting safety and compliance

Qualifications

• Valid CPR, First Aid, and AED certification.
• Experience supervising 15+ security officers in a security or public safety setting.
• Ability to manage a multi-shift team in a high-security, fast-paced environment.
• Proficient with Outlook, Teams, Quip, Chime, Slack and Microsoft Forms.
• Experience in data center environments or large construction projects preferred.

Responsibilities

• Oversee daily security operations for the assigned building, including perimeter and internal posts.
• Directly supervise 15–20+ officers, providing coaching and performance management.
• Manage schedules, handle call-offs and fill open shifts to maintain coverage.
• Report to Campus Supervisor and Account Manager; document incidents and shifts.
• Conduct post checks, audits, and maintain compliance with site procedures.

Skills

Communication

Leadership / Supervisory

Problem solving

Multi-shift supervision

Safety compliance

Tools

Outlook

Teams

Quip

Chime

Slack

Microsoft Forms

Job description

Wage: $28.00/ hour

Schedule: Monday–Friday; 5:00 AM–1:00 PM

Position Summary

The Building Supervisor is the lead security supervisor assigned to a specific data center building, responsible for overseeing all day-to-day operations. This role ensures full compliance with site‑specific procedures, supports staffing needs, and maintains consistent operational standards across all posts. Operating in either a construction or fully functioning data center environment, the Building Supervisor serves as the on‑site authority for post execution, officer performance, and real‑time coordination, reporting directly to the Campus Supervisor.

Key Responsibilities

• Oversee daily security operations for the assigned building, covering both perimeter and internal posts.
• Directly supervise 15–20+ security officers, providing coaching, guidance, and performance management as needed.
• Manage daily schedules, address call‑offs, no‑shows, and fill open shifts to maintain post coverage.
• Communicate all schedule updates and operational concerns to the Campus Supervisor and Account Manager.
• Conduct regular post checks and formal post audits to ensure compliance with site procedures and operational standards.
• Track key operational metrics as required by the client work order and submit documentation through Outlook, Teams, Quip, Microsoft Forms, and Chime.
• Complete daily end‑of‑shift reports to document activities, officer performance, and any incidents or issues.
• Respond to and manage alarm activations and other security incidents, ensuring resolution and escalation per protocol.
• Administer corrective actions up to and including written warnings and submit termination tickets when warranted.
• Ensure all officers meet required compliance standards and site expectations.
• Serve as a working supervisor capable of stepping into and performing duties at any post across the site.
• Maintain a flexible schedule to enable visibility and engagement across all shifts.
• Promptly report all safety violations, near misses, injuries, and accidents, ensuring all incident and investigation reports are completed within alignment with company guidelines and in collaboration with HR.
• Confirm officers are properly equipped (radios, PPE, badges) and aware of their emergency response procedures. Conduct hourly post‑checks on all posts.
• Maintain a strong customer service presence by setting the tone for professional conduct, ensuring all interactions with client personnel, contractors, and visitors reflect the highest standards of courtesy, respect, and professionalism at all times.
• Ensure all incident escalations are executed in accordance with Post Orders and established company policies, validating that officers are following proper communication and escalation protocols.
• Foster positive relationships by networking regularly with client contacts and local subject‑matter experts (SMEs) within each shell to support partnership, alignment, and operational success.

Required Qualifications

• Ability to obtain a valid certification in CPR, First Aid, and AED.
• Proven experience in directly supervising and managing a crew or group within an industry setting or in a contract security or public safety environment.
• Ability to manage a multi‑shift team in a high‑security, fast‑paced environment.
• Proven ability to operate proficiency in systems like Microsoft Outlook, Teams, Quip, Chime, Slack, and Microsoft Forms.
• Excellent written and verbal communication skills.
• Strong problem‑solving skills and ability to make decisions under pressure.
• Familiarity with data center environments or large‑scale construction projects preferred.

Securitas is committed to diversity, equity, inclusion, and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Benefits Include

• Retirement plan
• Employer‑provided medical and dental coverage
• Company‑paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.