Building Services Director

Socket.dev; Kendallville (IN); On-site; USD 90,000 - 130,000; Full time

Job summary

Lutheran Life Villages is seeking a Building Services Director to lead and oversee all campus facilities operations, maintenance, grounds, and life safety programs. This role ensures a safe, attractive, and regulatory-compliant environment while driving efficiency and service excellence.

The candidate will manage budgets, coordinate repairs, and lead a team of maintenance professionals in a large campus setting, ensuring high-quality outcomes and strong resident service.

Qualifications

• Five or more years in maintenance or facilities management.
• Minimum of three years of leadership supervising maintenance staff, budgets, vendors, and facility projects.
• Experience in healthcare, senior living, hospitality, education, or another large campus environment preferred.
• Strong knowledge of building systems, life safety codes, and regulatory compliance.

Responsibilities

• Direct the day-to-day Building Services operations and maintenance tasks.
• Oversee HVAC, plumbing, electrical, mechanical equipment, fire alarm systems, and life safety systems.
• Monitor campus grounds, parking, sidewalks, and landscaping for safety and attractiveness.
• Coordinate repairs through internal staff or outside contractors as appropriate.
• Develop and manage departmental budgets andvendor relationships; oversee service contracts.
• Lead facility improvement projects from planning through completion with minimal disruption.
• Support emergency response and safety training; participate in on-call rotation.

Skills

Building systems

Life safety

Project management

Leadership

Customer service

Communication

Safety

Blueprints interpretation

Problem-solving

Education

Associate's degree in Facilities Management

Trade school certification

Project management certification

Bachelor's degree (plus)

Tools

CMMS

Microsoft Office

Job description

WHAT YOU’LL DO

As the Building Services Director, you will provide leadership and oversight for all building operations, maintenance, grounds, utilities, life safety systems, and facility-related projects across your assigned campus. You will ensure our physical environment remains safe, attractive, functional, and compliant with all applicable regulations.

Facility Operations & Maintenance

• Direct the day-to-day operations of the Building Services department, ensuring timely completion of maintenance requests and preventative maintenance activities.
• Oversee maintenance, repair, and operation of building systems including HVAC, plumbing, electrical, mechanical equipment, fire alarm systems, generators, life safety systems, and energy management systems.
• Monitor the condition of buildings, equipment, parking areas, sidewalks, landscaping, and campus grounds to ensure a safe and attractive environment.
• Coordinate repairs through internal staff or outside contractors as appropriate.
• Maintain inventories of maintenance supplies, tools, equipment, and replacement parts.

Regulatory Compliance & Life Safety

• Ensure compliance with all applicable federal, state, and local regulations, including Life Safety Code requirements and applicable building codes.
• Maintain all required maintenance records, inspections, testing documentation, and preventative maintenance schedules.
• Coordinate and document required fire drills, emergency preparedness activities, generator testing, and other regulatory inspections.
• Serve as the department lead during state surveys, inspections, and life safety reviews, partnering with leadership to develop and implement corrective action plans as needed.

Leadership & Team Development

• Recruit, hire, train, coach, and develop Building Services team members.
• Establish work schedules, assign daily work orders, and prioritize maintenance activities.
• Conduct performance evaluations, provide ongoing coaching, and address performance concerns in partnership with Human Resources.
• Promote a culture of accountability, teamwork, safety, and exceptional customer service.

Budget & Project Management

• Develop and manage departmental operating and capital budgets.
• Monitor labor, supply, and maintenance expenses while identifying opportunities for operational efficiencies.
• Obtain vendor quotes, manage service contracts, and oversee contractor performance.
• Lead facility improvement projects from planning through completion while minimizing disruption to residents and operations.

Customer Service & Collaboration

• Respond promptly to facility concerns from residents, families, employees, and visitors.
• Partner with department leaders to support daily operations, special projects, move-ins, renovations, and organizational initiatives.
• Maintain systems for work order management, key control, equipment tracking, and facility documentation.
• Participate in the leadership on-call rotation and provide emergency response support as needed.
• Support Lutheran Life Villages’ mission, vision, and values in all interactions and work.

Safety & Emergency Preparedness

• Maintain disaster preparedness plans and support emergency response activities.
• Coordinate annual fire safety education, employee safety orientation, and other required safety training.
• Assist with snow removal, inclement weather response, and other campus safety needs.

WHAT YOU NEED

Education

• Associate's degree in Facilities Management, Business Administration, Construction Management, Engineering Technology, or a related field preferred.
• Trade school certification, project management certification, or equivalent technical training is preferred.
• Bachelor's degree is a plus.

Experience

• Five (5) or more years of progressively responsible maintenance or facilities management experience.
• Minimum of three (3) years of leadership experience supervising maintenance staff, budgets, vendors, and facility projects.
• Experience in healthcare, senior living, hospitality, education, or another large campus environment preferred.

Knowledge, Skills & Abilities

• Working knowledge of building systems including HVAC, plumbing, electrical, carpentry, mechanical systems, and grounds maintenance.
• Knowledge of applicable Life Safety Code, building codes, OSHA requirements, and regulatory compliance standards.
• Ability to interpret blueprints, construction documents, equipment manuals, and technical specifications.
• Strong project management, organizational, and problem-solving skills.
• Excellent interpersonal, leadership, and customer service skills.
• Ability to prioritize multiple projects while meeting deadlines.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and computerized maintenance management systems (CMMS) is preferred.
• Ability to safely operate maintenance equipment, power tools, and company vehicles.